"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-23T02:24:51+00:00

    Hi,

    I have tried all three of these steps with no success.  Still receiving the 0xc1900101-0x40017 error.  All of the drivers on my computer have been updated to the newest windows 8.1 drivers as well with no success in updating.  Any other ideas?

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  2. Anonymous
    2013-10-23T02:16:26+00:00

    Hey man, thanks a lot for the reminder.

    What I actually did to solve my issue... first thing was i couldnt install the update because of the Steel Series engine..so i had to remove the steel series driver which i did next thing was .. as you gave me a tip i uninstalled the KB driver updates from the control panel afterwards the automatic updates kicked in restarted the PC 2 times and its working like a charm

    had to uninstall the windows updates (only the newest ones) thru CTRL ALT DEL task manager\browse\ 

    http://i.imgur.com/pI8qSnM.png

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  3. Anonymous
    2013-10-23T01:45:03+00:00

    I would just like to say that i too had been getting the error. I have a NVIDIA card, went to their site and updated my drivers.

    I'm running 8.1 now, but i think MS did fix the update now. it was smooth sailing too, took less than an hour.

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  4. Anonymous
    2013-10-22T21:18:52+00:00

    Is there any word yet on them fixing the update for Windows 8.1 Pro for Desktop computers? I had the same errors, and finally figured it out(at least for me) was the Steelseries Keyboard driver I had installed. I uninstalled that, and the update worked. However, after logging on into Windows 8. My performance went to ****. My computer froze every 2 minutes, I couldn't game, or listen to music at all, without my computer giving out. I have a very stacked computer, so, it can handle 8.1

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  5. Anonymous
    2013-10-22T21:03:17+00:00

    I read in another listing by a Microsoft support team member that there is a bug in the driver update portion of install and to give them a few days to fix it. I encountered the same error number with a dell xps15, and since I am really looking forward to this update I am hoping this si solution. hope this gives you some peace of mind

    I deleted Tune Up and installed Windows 8.1 without any trouble.

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