"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-23T12:55:30+00:00

    One of my PCs took the upgrade no problem, and all my installations are the "cheap" kind.  The only noticeable difference to me between the two (aside from hardware) is one has media center pro pack (the one that fails), and the other doesn't.

    Has anyone tried the ISO and failed the same as the Windows store method?  Just checking here...

    Also, has anyone noticed that Microsoft has made no acknowledgement of this upgrade disaster other than RT?  Are they working on it, or just accepting the losses?

    Lastly, we have 24 months to fix this issue or Microsoft EOLs us.  Not a big deal as I see a new operating system coming out within that timeframe, but if this is an indicator of what the new Microsoft looks like, those of us with hardware that can't upgrade (even to the next version?) will have two years of life left in our PCs if we stay with Microsoft.

    Interestingly enough, the requirement of PAE eliminates any of the pre-C2Ds that were upgraded to 8, and of course, if we don't find a solution for our more modern equipment, we're screwed too.

    Is this Microsoft's way of saying "we're almost done with being a consumer O.S. company?"  lol

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  2. Anonymous
    2013-10-23T12:00:09+00:00

    Well ,tried to update from a pre-installed windows 8 to windows 8.1 and guess what?It did,nt work out!So my argument with this cheap ugrade was a bit premature!My argument was invalid,so to speak!

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  3. Anonymous
    2013-10-23T10:06:02+00:00

    My friend took cheap upgrade path and updated to win 8.1 without problems.

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  4. Anonymous
    2013-10-23T09:42:18+00:00

    I somehow doubt Microsoft are skilled enough to execute such a dastardly plan. It's probably more just poor luck and poor QA that has left us all stranded (I'm in the same boat as you - cheap upgrade - now no luck upgrading to 8.1 after 4 attempts).

    Luckily... I'm writing this on my imac that updated beautifully to osx mavericks today without a hitch. If Win 8 hadn't forced me to buy a mac I'd be really pissed at the **** upgrade to 8.1 fiasco.

    MS will eventually figure it out but until they do they'll keep people guessing and let them try to install to no avail.

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  5. Anonymous
    2013-10-23T09:36:12+00:00

    I took that cheap upgrade path. This 40017 error is killing me. Tried 10 times to install. Did all mentioned here, and some things took me further but in the and windows 8.1 update failed. I did noticed one thing. During updating devices part it stops at 96%, and at same moment my USB mouse turns on. So this could mean some USB problem. Also there is new intel drivers update so will try one more time today. My platform is: ASUS rampage IV formula with ATI 5850 card and samsung 470 128GB SSD.

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