"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-23T15:51:19+00:00

    I think you may have misunderstood what I said.

    I restored a full sector by sector image of  Windows 8.0 made with Acronis True Image 2013 over the fresh install of the Windows 8.1 to restore my computer to the state it was in before I tried to upgrade my windows 8.0 install.  I am currently running 8.0 because I did not want to go thru the hassle of reinstalling all my apps and re-initializing my steam install. I have steam on a separate drive.

    However what you are proposing might work using the windows backup function, not sure how that would turn out, ie how you could just restore your apps and files without affecting the registry or the dll's  or some othe OS setting upgraded or installed during the upgrade process???

    Might be worth a shot but I would make certain you have a iron clad Image before attempting.

    Good luck

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  2. Anonymous
    2013-10-23T15:10:56+00:00

    Hmm... That sounds like what I might want to do.  So a W8 backup works on an 8.1 machine when restoring? This sounds like the best solution (or only one at this point).

    ctcurry... we're all in this together - I'm nvidia, but none of these solutions work for me...

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  3. Anonymous
    2013-10-23T15:08:57+00:00

    Just wanted to leave this here.

    http://howto.cnet.com/8301-11310_39-57608376-285/how-to-download-the-official-microsoft-windows-8.1-iso/

    Sadly this also failed for me.  Once my machine reboots to apply the update it immediately fails at 0% then rolls back to 8.0

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  4. Anonymous
    2013-10-23T14:47:59+00:00

    Why do I get the feeling the rest of us (non-NVIDIA) are being ignored here? My Dell laptop is only 2 years old, and takes Win8 perfectly. Starting to sound like we have to buy new computers with the OS preinstalled and the software OS upgrades just don't get any attention anymore -- particularly when they are offered for free like this one.

    I meet all the system requirements. Perhaps Microsoft needs to update these system requirements to the absolute extreme to outline drivers, etc if the install package is not doing this properly.

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  5. Anonymous
    2013-10-23T14:32:16+00:00

    To answer you question I tried it with a retail version and the only way it worked was to repair to a complete refresh, basically a clean install. See my other response on or near page 24 of this thread.

    Fortunately for me imaged my hard drive before the upgrade which I would recommend everyone do so I just reinstalled the image afterwards.

    Good luck

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