"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-23T22:59:42+00:00

    I'm with you on that one.  Just a confirmation that they acknowledge the problem and are working on it would be nice.  The only acknowledgement anyone has received from Microsoft is the announcement that they were working on RT.

    I'm going to try the hail Mary approach here and wipe my entire PC.  We'll see how that goes.

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  2. Anonymous
    2013-10-23T21:57:16+00:00

    I think they might have split off some of the comments about issues other than the 0xC1900101 - 0x40017 error into separate threads. Makes sense I suppose, but I wish they'd spend some time updating us on the situation rather than tidying up their forum.

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  3. Anonymous
    2013-10-23T21:48:00+00:00

    Well, my post on page 10 was used to create an entire blog by ComputerWorld, so a little late for that...

    Hey look!  I'm *almost* famous!  http://www.computerworld.com/s/article/9243374/Errors_stymie_Windows_8.1_updates_on_some_devices

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  5. Anonymous
    2013-10-23T21:46:40+00:00

    Will be trying to update my mac os tomorrow. I bet that works without a hitch.

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