"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-24T08:00:12+00:00

    I saw in another thread that there's a tool at Microsoft.

    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/error-0xc1900101-0x40017-when-installing-windows/8c893ae6-0e9b-4b7d-a647-b9065099efd6

    It only reports information back to Microsoft but help move things along.

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  2. Anonymous
    2013-10-24T06:45:00+00:00

    I could have told you it wasn't VirtualBox...

    I heard that Gates flies out to your home to perform a tech seance on your PC.

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  3. Anonymous
    2013-10-24T06:39:33+00:00

    So it's not Oracle VirtualBox ... I'll try a different program tomorrow.

    Is it true that if we get to 100 pages with no-one from Microsoft offering a solution then it gets escalated to Bill Gates for a personal comment ?

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  4. Anonymous
    2013-10-24T06:12:28+00:00

    Oh man... This couldn't be funnier... I even tried to redo my entire PC by telling Windows to reinstall from the settings menu - it says it's missing files to do so, so I download 8 using the Windows Downloader tool and do a fresh install from there, but Windows 8 won't even install (reverts back to my previous install).

    For the love of all that's holy...

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  5. Anonymous
    2013-10-24T04:09:21+00:00

    I agree ... they really are deleting tons of comments here. I guess they hope the problem just goes away if we all just pretend it doesn't exist.

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