"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-11-13T23:05:44+00:00

    May I point out to everyone, that you could try a manual installation. That means that you download the install disk ISO, for free from here: http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only and completley bypass the windows store.

    Enter your product key, and then download the ISO, burn it to a DVD or use the Windows 7 USB download tool, so you can use a live USB to boot. Then BACK UP all of your home folder. That means going into your user name folder form the start, and then copying everything over to an external hard drive, or memory stick, or even a network location (people might be able to see your backups on a network location, so I would not recommend it, Also, if your PC can't boot, then the recovery CD is not going to give you any network connectivity if your PC cannot boot properly). This is the easiest way to backup, as you can see how quickly it is going, and how long it has left. Also go start, type recovery, (go settings if you are in windows 8) and then find the one in the control panel. Select create a system image in the left sidebar, and then select your location. Make sure you have enough free space, and if you do not, delete some files, or even put them on skydrive. When this has completed, I would also make sure that the windows 8 ISO lets you restore a system image, so if anything does go wrong, or you do not like windows 8.1, or if it does not work for you, you can restore your backup using the live USB. Also, I would then do a clean installation, delete your Windows partition, create a new one, and then install windows 8 to that. You will have to re install your programs, and copy your user folder back to the one on 8.1, but it means that the upgrade will work...

    This has not been tested by me, but it probably will work.

    Hope this helps

    George

    No, I've already tried  this and in my case, it doesn't work...

    What's your case?

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  2. Anonymous
    2013-11-13T19:19:02+00:00

    I had this error, except with 0x40019 as the inner exception, on my Surface Pro 128.

    After rebooting, removing the keyboard and power supply, the install proceeded normally.

    Just in case anyone is tabulating results (I know I would be).

    Rolling out updates to a billion abused machines is unbelievably difficult.  I sometimes can't believe the system doesn't work as well as it does.

    S

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  3. Anonymous
    2013-11-13T19:00:09+00:00

    Hello guys...

    Have practically the same problem,error code 0xC1900101 - 0x30018 with my HP Probook 4540s. Here are my specs:

    http://www8.hp.com/rs/sr/products/laptops/product-detail.html?oid=5347542#!tab=specs

    Any help,PLEASE?

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  4. Anonymous
    2013-11-13T18:32:30+00:00

    Rajesh,

    I tried all of you instructions above. I also made sure all drivers are current and all system patches and updates have been installed. I removed the programs that the 8.1 Migration assistant said would be an issue.  Basically every issue with drivers etc have been resolved. I still get the same error.

    I even went so far as to uninstall much of hardware and re-install to make sure things were clean.

    Still no go.

    This is a brand new Dell XPS15 laptop.

    I know this thread says to give some time for a fix.  I believe it said a few days, well it has been almost a month and no solutions yet.

    Any thoughts?

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  5. Anonymous
    2013-11-13T00:01:10+00:00

    May I point out to everyone, that you could try a manual installation. That means that you download the install disk ISO, for free from here: http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only and completley bypass the windows store.

    Enter your product key, and then download the ISO, burn it to a DVD or use the Windows 7 USB download tool, so you can use a live USB to boot. Then BACK UP all of your home folder. That means going into your user name folder form the start, and then copying everything over to an external hard drive, or memory stick, or even a network location (people might be able to see your backups on a network location, so I would not recommend it, Also, if your PC can't boot, then the recovery CD is not going to give you any network connectivity if your PC cannot boot properly). This is the easiest way to backup, as you can see how quickly it is going, and how long it has left. Also go start, type recovery, (go settings if you are in windows 8) and then find the one in the control panel. Select create a system image in the left sidebar, and then select your location. Make sure you have enough free space, and if you do not, delete some files, or even put them on skydrive. When this has completed, I would also make sure that the windows 8 ISO lets you restore a system image, so if anything does go wrong, or you do not like windows 8.1, or if it does not work for you, you can restore your backup using the live USB. Also, I would then do a clean installation, delete your Windows partition, create a new one, and then install windows 8 to that. You will have to re install your programs, and copy your user folder back to the one on 8.1, but it means that the upgrade will work...

    This has not been tested by me, but it probably will work.

    Hope this helps

    George

    No, I've already tried  this and in my case, it doesn't work...

    Was this answer helpful?

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