"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-07T06:34:34+00:00

    How to get rid of usb ?

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  2. Anonymous
    2013-11-07T05:05:57+00:00

    I was surprised to find I had this same issue with my Surface Pro, given it is Microsoft's own hardware. Disconnecting devices worked for me. I only had a monitor connected to the mini display port, and a usb 3.0 hub with mouse, keyboard, and usb ethernet connect.

    I think the most probably candidates for causing the problem are the USB hub and the ethernet connection, in that order. Plug your mouse and keyboard in directly and get rid of any hub and try that.

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  3. Anonymous
    2013-11-06T20:00:26+00:00

    I had the same with my laptop so what l did was to removed the hard drive and format it and then re installed a fresh copy of windows 8 and make sure that you download all the updates from windows update and then try to reinstall windows 8.1 this is what l did any all is ok .........

    Post back any problems if you have any.....

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  4. Anonymous
    2013-11-06T17:35:41+00:00

    I got this error as well and traced it eventually to intels rste drivers.

    Removing the software and drivers allows me to upgrade. Re-installing the drivers causes windows 8.1 to reboot again.

    Strangely on another drive on the same computer windows 8.1 has no problems at all.

    The only drivers missing on that are the data colour spyder drivers and the intel management.

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  5. Anonymous
    2013-11-06T17:00:00+00:00

    I have a major problem. II downloaded the windows 8.1 and when it was almost completed an message flashed up  .. Your PC has ran into a problem and needs to restart. we collecting some error information and then we will restart fpr you.re looking into the errors. The windows symbol alternates with this message

    That was 24 hours ago and that message is continuously flashing. I cant get beyond it, switching off the computer does not alter it as soon as its switched on that message is there and I have not been able to use my computer.

    HELP

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