"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

891 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-11-02T10:06:21+00:00

    Still no joy 6 try's  now I have done all the suggested fixes

    > Mainboard : ASUSTeK COMPUTER INC. SABERTOOTH X79 default BIOs settings

      > Chipset : Intel C600 Series

      > Processor : Intel Core i7 3930K @ 3200 MHz

      > Physical Memory : 32768  MBDDR3-SDRAM

      > Video Card : AMD Radeon HD 7900 Series

      > Hard Disk : Seagate ST3000DM001-9YN166 (3001GB)

      > Hard Disk : Seagate ST1000DM003-9YN162 (1000GB)

      > Hard Disk : OCZ-VERTEX4 (256GB)

      > Hard Disk : Seagate ST310005 24AS SCSI Disk Device (1000GB)

      > DVD-Rom Drive : PIONEER BD-RW   BDR-207D

      > Monitor Type : Samsung SMS23A350H - 23 inches

      > Network Card : Intel 6 Series Chipset Family Ethernet Controller

      > Operating System : Windows 8 Pro Professional 6.02.9200 (64-bit)

      > DirectX : Version 11.00

      > Windows Performance Index : 8.0 on 7.9

    Logitech G15 key board G5 Gaming l mouse and Extreme 3D PRO joy stick

    any one have anything new

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-11-02T09:45:25+00:00

    I'm up to at least 6 try's now still getting  Error 0xc1900101 0x20017 right at the end of the installation,

     I have tried Clean boot installed all drivers its happening with custom builds as well as factory machines

    maybe it might have something to do with the SSHD drive set up I know I have win8 pro on that drive all other programs are on another drive did you just have the one drive attached ?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-11-02T09:26:39+00:00

    Dell Inspiron 15R (three months old -Haswell i5)

    Seagate Momentus XT 500GB SSHD

    Windows 8 64 Bit

    All Windows & device updates applied; BIOS updated.

    All startup services disabled via msconfig; clean boot tried.

    No peripherals attached.

    Error 0xc1900101 0x20017 when updating to 8.1

    At least 8 attempts.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-11-02T00:11:39+00:00

    i5-2320

    6gb RAM

    64bit Windows 8 Pro

    EVGA GTX 550 ti

    2 80gb Maxtor Diamondmax HD 7200RPM RAID 0

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-11-01T23:39:40+00:00

    I could try that again, though I tried it on at least 3 of my prior 15 or so attempts. 

    At this point, I'm not going to try further.  I think it is time to a=wait for Microsoft to give us the real answer or some real tools to solve this issue.  It is a shame they are so silent on what is a very widespread problem.  It is  obvious that there are hundreds, if not thousands of us with this issue and Microsoft is aware that we are having problems but all we hear is silence.  Maybe they are busy working on www.healthcare.gov ;)

    I may be wrong, but I am also a little concerned how stable 8.1 will be on this particular machine, given how much trouble I am having getting it to install.

    Was this answer helpful?

    0 comments