"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-01T06:32:31+00:00

    I'm having the same problem tried 6 times updated drivers, uninstall software, clean boot then gave up hope this is fixed soon

    this might help fig it out might be a driver

    > Mainboard : ASUSTeK COMPUTER INC. SABERTOOTH X79

      > Chipset : Intel C600 Series

      > Processor : Intel Core i7 3930K @ 3200 MHz

      > Physical Memory : 32768  MBDDR3-SDRAM

      > Video Card : AMD Radeon HD 7900 Series

      > Hard Disk : Seagate ST3000DM001-9YN166 (3001GB)

      > Hard Disk : Seagate ST1000DM003-9YN162 (1000GB)

      > Hard Disk : OCZ-VERTEX4 (256GB)

      > Hard Disk : Seagate ST310005 24AS SCSI Disk Device (1000GB)

      > DVD-Rom Drive : PIONEER BD-RW   BDR-207D

      > Monitor Type : Samsung SMS23A350H - 23 inches

      > Network Card : Intel 6 Series Chipset Family Ethernet Controller

      > Operating System : Windows 8 Pro Professional 6.02.9200 (64-bit)

      > DirectX : Version 11.00

      > Windows Performance Index : 8.0 on 7.9

    with USB Logitech joy stick and KB and mouse and Razer megalodon usb head set

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  2. Anonymous
    2013-11-01T03:24:53+00:00

    Has anyone had the same problem as me when adding windows media center it always stops the computer from becoming activated this keep happening to me when I install media center on my computer it makes my computer product key become unactivated and when l tried to activated it again it will not activate but remove media center and my windows become activated again also very puzzling

    Media center requires a different key at an additional cost.  It is nominal - somewhere around $10 IIRC.  .  It was offered free for several months after Win 8 was launched, now it is an upsell.  If you add the Media center feature, you must have a different key supporting that feature.  Without that key, the feature will be removed when you re-enter the pro key.  A Windows 8 Media center key will work for 8.1.

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  3. Anonymous
    2013-11-01T00:38:07+00:00

    I am also having the same problem updating from windows 8 to windows 8.1. I have tired to install windows 8.1 a number of times and am unsuccessful in completing the install .....same problem download is ok install is ok then reboot and then install fail and then goes back to windows 8 ..........and no help from Microsoft 

    My computer is a dell Inspiron 660 I core 5

    I also have a Fujitsu laptop which l have install windows 8.1 with no problems at all .....this is very puzzling ....

    Has anyone had the same problem as me when adding windows media center it always stops the computer from becoming activated this keep happening to me when I install media center on my computer it makes my computer product key become unactivated and when l tried to activated it again it will not activate but remove media center and my windows become activated again also very puzzling

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  4. Anonymous
    2013-10-31T22:18:53+00:00

    I am running an ASUS P5ND mobo with the nForce 750i chipset (not officially supported by Win 8). I tried removing some software and then updated some drivers (Video, Sound) but nothing worked until I updated the nVidia Storage driver with the latest Win 7 package. Boom! Windows 8.1 is finally installing after the dreaded reboot.

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  5. Anonymous
    2013-10-31T19:51:04+00:00

    Hey Bill

    Samo samo... after almost two weeks and hours with a level II tech support guy, the Intel 520 240GB SSD is still refusing to Secure Erase, Intel shrugs off the request for support, I do the the 8.1 installed on the 1TB HDD, but the point was to put it onto the SSD together with the application programs.

    I have wiped the SSD three times, it disables, enables, uninstalls, installs, but I cannot clone the HDD 8.1 to the SSD using Intel's migration software, EaseUS, Macrium Reflect...

    The purpose was to update the Win8pro 64bit install on the primary boot drive, the SSD, from 8.0 to 8.1.  The  tech support in India did get 8.1 installed on the backup HDD from which now the computer boots. 

    How to get an Intel 520 SSD to install and boot up 8.1 from a now empty disk?

    No help, just commiserating...

    Dave

    Further update:

       after an incredible number of hours spent listening to Micros...s telephone hold music, again I have been scheduled to receive a call on Nov 2 from tech support level II.

       this is written from the subject machine now with 8.1 installed.  the media center is working and the machine functions using the original Western Digital HDD onto which the original windows 7 was loaded, then updated to win 8.0pro.  At that time I installed the above SSD, migrated the OS to the SSD and using the UEFI bios had the machine booting just great from the SSD into Windows 8.0pro 64 bit....  the bootup time from the SSD is substantially faster than from the HDD which I removed from the UEFI bootup sequence.  I was happy with the system using 8.0.  I kept the HDD in the machine as a backup in the event the SSD crashed (lucky me) now the SSD is the problem.  I cannot get the 8.1 OS to migrate to the SSD and have deleted all partitions, wiped completely 3x, checked firmware updates etc etc...

       the SSD is not able to be "secure erased" for some reason only the cybergods know.  Intel refers me to a file from http://www.hdat2.com/

      I can download that .exe file, but cannot get it to install nor operate to "secure erase" the SSD.  I have used the above other software packages to attempt to scrub everything from the SSD, then clone the HDD boot drive to the empty SSD. 

       Nothing seems to work to that end... explorer / device mgr identifies the SSD, disable/enable etc, but I cannot get it to clear and accept installation of the OS...???

       How to "secure erase" the Intel SSD SC2CW240A3KS ?

       Thank you for your help

       and yes, Micros..., some of us rely on our machines daily... not every third day!

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