"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

891 answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2013-10-23T21:46:40+00:00

    Will be trying to update my mac os tomorrow. I bet that works without a hitch.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-10-23T21:44:58+00:00

    I suspect complaints about 8.1 are being reduced to save embarasment!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-10-23T21:42:33+00:00

    Looks like they're cleaning out some of my more disparaging comments...lol  Oh well... At least we know they're kind of reading this thread?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-10-23T21:13:09+00:00

    yea,what happened?

    Was this answer helpful?

    0 comments No comments