IT WORKS!!!
Thank you very much for such a good idea!
;)
"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"
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Anonymous
I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
Windows for home | Previous Windows versions | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2013-10-22T09:56:20+00:00 -
Anonymous
2013-10-22T07:38:11+00:00 Greetings from an upset person. Does anyone know if the recently released nVidia R331 driver for 64 bit Windows 8 causes the same install problems for the Win 8.1 upgrade from Win 8 64 bit?
I think I will quietly go and hide from my Macintosh friends. God, what a mess!
I can tell you that it certainly may because I have that same driver and version. The reason I say may is because I have no clue and no one else does at MS it seems as to why this is happening. Like others, I have been through EVERYTHING and it still gives me an error code after re-booting for the 2nd time. It did restore my previous Windows 8 install so nothing was lost, thank god for that, but this is certainly rubbish.
My PC is a Workstation running 2 Intel Xeon 2687w CPUs, 32GB RAM, nvidia 680, Asus z9pe-d8 motherboard, custom water cooling and a HUGE Mountain Mods Ascension custom case.
All PCs are different and there are many users out there with custom built systems. That's what PCs are and MS knows this unless they are just wanting everyone to use Windows on tablets and consumer systems. Until they post a REAL fix and I hear about it from other legit sites, I will be ignoring the 8.1 upgrade. Nothing I really need there anyway, but I know eventually I will be forced to so hoping by then this trash is worked out.
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Anonymous
2013-10-22T06:12:23+00:00 Greetings from an upset person. Does anyone know if the recently released nVidia R331 driver for 64 bit Windows 8 causes the same install problems for the Win 8.1 upgrade from Win 8 64 bit?
I think I will quietly go and hide from my Macintosh friends. God, what a mess!
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Anonymous
2013-10-21T23:46:06+00:00 Just removed SteelSeries software and trying to upgrade to 8.1. Will see...
Worked for me, I'm on 8.1 now. So if you dont have a steelseries software, there can be another driver or utility that blocks installation process.
What happens once you've upgraded to 8.1 - is your SteelSeries mouse still working okay?
I've got the Sensei with about 8 buttons, which I've customised (mostly just back/forward/double-click actions), plus it runs on two speeds (fast for me, slow for my kids).
I don't want to upgrade if my mouse isn't going to work as expected.
Does the SteelSeries Engine just customize and store the profiles? Will it work okay without the Engine installed?
Thanks.
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Anonymous
2013-10-21T21:34:52+00:00 Finally got this issue sorted today courtesy of an excellent MS level two technician.
The culprit...an out of date graphics driver for NVIDIA GeForce GT640M
did they find this in Device Manager?