"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-21T17:11:04+00:00

    Nope... No love.

    Man that would have sucked if that did the trick.  Of course, not is ever easy =/

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  2. Anonymous
    2013-10-21T17:09:44+00:00

    Nope... No love.

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  3. Anonymous
    2013-10-21T16:46:11+00:00

    Oh lord... I checked my logs and there is a MS KB & Mouse update stuck in the action center too.  So help me, if this is the reason 8.1 won't take, someone needs to be slapped...

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  4. Anonymous
    2013-10-21T16:26:19+00:00

    Like others have found, I had a single computer out of 4 updated that had this problem.  I was able to get the 8.1 update to work after doing the following;

    • Disabled my Anti-virus/Client Firewall software
    • Confirmed Windows Defender and Firewall were active and up to date
    • Ran Windows Update
    • Checked the Action Center and found a MS Keyboard and Mouse driver had not completed an update.  I ran that update.

    After doing this, the update installation worked fine after failing with the 0xC1900101 error twice before.

    Sounds like the problem may be the keyboard/mouse driver not updating.

    Good luck all!

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  5. Anonymous
    2013-10-21T15:42:51+00:00

    Not really seems that all your steps are common sense.

    My update to Win 8.1 on Lenovo Helix with latest BIOS (worked really well with Win 8) "worked" ... well kind off ... it got worst with every single reboot ... now I don't have mouse, keyboard and just in case I have unplugged power supply ... at this stage as long as I do not login system stays up.

    I think it is this new Microsoft Application that was set into automatic startup - this is the icon :( ...

    If someone can tell me how to remove this app... I think I will be good to go.

    As a result of the above - I have just ordered new MacBook.

    Frustrated ... well what do you expect when your computer is turning into a brick.

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