"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-21T07:35:00+00:00

    I have the same issue.

    I have a MSI GT-70 2OC notebook with all the drivers updated and still the update freezes during the final preparations.

    I've disconnected any attached devices to the notebook and still froze.

    Also got an odd blue screen error related to driver_powerstate_failure or something like that before rebooting and doing the final preparation.

    LE:

    I've read through the posts (2nd page) and looks like those with SteelSteries drivers/software installed had the same issue and after uninstalling the drivers/software they got it to work.

    I've wasted 4 hours for this update and don't have time right now to try again with this approach but will see later.

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  2. Anonymous
    2013-10-21T05:33:54+00:00

    I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

     

    "Couldn't update to Windows 8.1

     

    Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

     

    0xC1900101 - 0x40017"

     

    There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

    Folks, I too upgraded to 8.1, my PC and after reboot & running for a while I rebooted again & got BSOD. Gigabyte MB Z77 with i7K, 16G Ram & no other boards installed. Had been running 7 SP1 & then loaded my $39 Win 8 key then all updates to 8 all ok then 8.1. Today 21/10/13 1230hrs Any attempt to download my free 8.1 upgrade fails before it starts with " Something went wrong" & Try Again?

    Currently I have Win 8 & all the Gigabyte Win 8 drivers installed & I have fibre to the house so the very slow 8 & 8.1 downloads must be the overloaded MS Servers?

    Cheers, Ed

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  3. Anonymous
    2013-10-21T05:04:22+00:00

    I tried to update my desktop with an ASUS GTX660 graphics card, and when that failed I uninstalled the card and used the built-in Intel graphics on my ASUS Z87-A motherboard.  That made no difference, installation failed at the same spot.  I have been running the beta version on my Think Pad W520 for months with no issues.

    Maybe try uninstalling both of the graphics cards, deleting drivers as you do, and try again.

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  4. Anonymous
    2013-10-21T03:46:38+00:00

    I tried to update my desktop with an ASUS GTX660 graphics card, and when that failed I uninstalled the card and used the built-in Intel graphics on my ASUS Z87-A motherboard.  That made no difference, installation failed at the same spot.  I have been running the beta version on my Think Pad W520 for months with no issues.

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  5. Anonymous
    2013-10-21T03:05:14+00:00

    Here is where we sit with the updating to 8.1 fiasco (everything I've tried, not necessarily in order):

    1.  Disabling all startup items, and all drivers minus system doesn't work.
    2.  Resetting the store doesn't work.
    3.  Running chkdsk /f doesn't work.
    4.  Running sfc /scannow doesn't work (although I did get to fix a few things with this).
    5.  Removing all USB devices including keyboard and mouse before reboot doesn't work.
    6.  Uninstalling all software minus games doesn't work.
    7.  Uninstalling nvidia drivers doesn't work.
    8.  Turning off onboard sound doesn't work.
    9.  Uninstalling sound drivers doesn't work
    10.  Posting here hoping Microsoft will do something doesn't work.

    So, have I missed something here?

    Based on anecdotal evidence, it *appears* that the common thread with everyone failing is non-integrated/non-intel graphics.  This could be wrong... don't care... Windows 8.1 isn't worth ripping apart my PC or starting from day 1/refresh (I have it on my laptop, and while it's nice, it's just that: nice).

    This sucks that we have to waste all this time.  Microsoft should give us a year's worth of ice cream or something.

    Anyhow, I'm completely out of ideas...

    The only thing I see for myself is that one time, a long long time ago (Pre-Windows 7?), my PC had Ubuntu on it for a short duration of time.  I noticed that the boot process had NEO Grub listed as one of my boot choices, because I had used EasyBCD.  Now, it's *possible* that 8.1 hates Grub (even though it lives past the UEFI, and W8 is the boot loader), but seeing as how the boot option is the only left over from Ubuntu, this is *really* grasping at straws, unless the rest of you start saying you have fragments from Grub living on your PCs.  I removed the boot choice, but that doesn't necessarily mean that Grub is completely scrubbed (see what I did there?).

    I'm kind of over this.  I would like at this point to hear Microsoft is working on something other than RT and get some sort of an ETA on when this mess will finally be put to rest.

    Speaking of which... Doesn't it feel like we're the Beta testers?  Maybe they should relabel this product from RTM back to PR or Beta so I can go on ignoring it for a while?

    Q9400 / 560TI / 4GB RAM / 4TB HD ttl / MS SIDEWINDER / G15 / ECS GF7100PVT-M3 / 55" 3D TV-Monitor dual to 37" LCD TV / W8 PRO + MC

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