"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-21T03:03:53+00:00

    To all:

    I tried an upgrade with a retail version of 8.1 on a USB stick and thought that finally I could upgrade to 8.1.

    So I booted up windows 8 and stated the install process. Every thing was going fine up until the very  very end where all I got was a blank screen and blinking cursor. ( same as many here) So upon rebooting I tried several  repair options the only one that worked was a total refresh ( basically a clean install). I lost all my apps and all my documents on C: drive. When I inspected my device manager I found that my Nvidia card was identified a Basic Microsoft VGA and that I had a simple PCI communication device  not working. ( appears  to be my on-board Network port) My config is below. I am not running obscure hardware

    The bottom line is:  This likely a video card or motherboard chip-set driver issue that fails some check or is misidentified and as such fails(wrong driver loads)  or only works as a basic device if it works at all.

    I mean really Microsoft, there are working drivers in the Win 8 install that is being upgraded and the  upgrade fails because of a bad driver or driver check especially a bug that  it appears was identified in the preview.

    Config:

    (nothing overclocked)

    Asus Maximus Gene V Intel I7-3770K

    EVGA Nvidia GTX 760

    16 GB Corsair Ram

    OCZ Vertex 4 SSD 128gb C: drive

    Couple of WD harddrives 1 TB each

    Every USB external disconnected  except mouse and keyboard

    To be  honest I've seen a lot of good reviews of this upgrade, reviews that promise better performance and a better user experience so I was kinda excited, but now well I am posting a reply in this forum so guess how I feel. I consider myself a power user so doing a complete clean install and then reinstalling all my software is not really a problem for me just takes time but for some of my friends this would be a total nightmare.  So my advice skip this until it gets fixed, I haven't seen this much up an issue with a "service pack" since windows millennium. 

    (stepping off soap box).

    Sorry for the rant everyone but I do feel a bit better. Good evening....

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  2. Anonymous
    2013-10-21T02:28:39+00:00

    Had to give Microsoft a call, but this was definitely worthwhile...

    I was left with 3 issues...

    1. Bluetooth audio device had an exclamation mark over it.  The tech uninstalled it, and deleted the drivers and it never reappeared, plus BT is working perfectly (afaict), and it also resolved issue no.2...
    2. The Laptop when told to shutdown, would get rid of everything off the screen in around 3 seconds and go blank screen, but not actually physically shut off.  This was resolved completely with the removal of the BT audio thingee in 1. above.
    3. A warning on the desktop that "SecureBoot isn't correctly configured" - went into the BIOS and enable it, and this disappeared.

    Somehow (no idea how), my boot order had got changed in the process, and it was looking to IPV4 & IPV6 before my mSata... once that was rectified, the 'checking media [FAIL]' alerts during boot disappeared.

    All good so far.

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  3. Anonymous
    2013-10-21T02:26:17+00:00

    I have an Intel graphics driver REFUSE to update I tried it like 5 times it won't install.

    This is in Windows 8 not windows 8.1, BTW

    Any ideas?

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  4. Anonymous
    2013-10-21T01:54:15+00:00

    Quick update. Chatted with Microsoft Technician last night.  He said that the Windows Technicians are in, as he said, "huge demand" regarding Windows 8.1.  So, while they may not be publicly acknowledging it they know that they've got a big problem on their hands.  When I commented that I'm obviously not alone, he said "we want to be honest with our customers".  Just not publicly, I guess.

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  5. Anonymous
    2013-10-21T01:36:56+00:00

    Had the same issue here....received the error 0XC1900101-0X40017 while updating to windows 8.1 on a HP Pavilion g6-2279wm.

    The PC would just sit in the HP boot up screen and never finish booting.

    Tried this two different times (downloading the update and trying the install) and got the same issue both times.

    Had to hard power off the machine and let it roll back to Windows 8 on its own.

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