"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-20T15:08:44+00:00

    I posted a thread on this last week on MS Technet... no joy there either, but here's the link:

    http://social.technet.microsoft.com/Forums/windows/en-US/b47da0fe-09da-4d1e-bf67-c5271e3a8fd9/windows-81-pro-64bit-with-media-center-store-update-restores-to-80-with-0xc19001010x40017-error?forum=w8itproinstall

    I have lots of suspicions but no answers.  I have a lot of frustration and disrespect for MS these days !

    M

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  2. Anonymous
    2013-10-20T15:08:11+00:00

    Same deal for me but with AMD/ATi Catalyst drivers likely at fault. 

    Adding another voice to the throng.

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  3. Anonymous
    2013-10-20T14:45:52+00:00

    I also have the same problem..

    Lenovo IdeaCentre B520

    Only mouse and keyboard connected

    All drivers are updated

    Security program: Microsoft security essentials only

    I hope you would find a solution to this bug ASAP

    thank you!

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  4. Anonymous
    2013-10-20T12:24:13+00:00

    This is a complete joke. No guidance from Microsoft that works, updating drivers doesn't help. Unplugging things doesn't help. Just rumours of issues with file locations and video drivers.

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  5. Anonymous
    2013-10-20T12:10:17+00:00

                 i too can join the 8.1 has failed club

    there we go, perfect way of saying it! can someone rename this thread, The 8.1 has failed club? Would make it a lot easier for people to find and comment on it!

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