"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-19T09:01:02+00:00

    i had the same issue and resolved it by uninstalling anything "third party" that affects drivers. This included steel series engine, bluetooth dongle driver, m-audio drivers, Oracle virtualbox, Logitech pointer software, nvidia drivers (and let it update to MS signed ones), etc. basically anything that i figured might clash.

    after uninstalling these the upgrade worked. i have a custom built PC with msi mobo and geforce 560 ti card, and maudio 192 card running a purchased oem win 8 pro.

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  2. Anonymous
    2013-10-19T08:09:54+00:00

    Good advice.  don't waste your weekend trying to get this working, my error code is 0x80004005 - 0x20004 and have tried some of the suggested methods below and caused more issues ie bsod after uninstalling AMD catalyst, luckily have got back to being able to actually start windows (F8 while in boot up appears to have saved me, so will give MSFT a few days to trawl through some of this great diagnostic info we have provided free of charge. Fair enough there are millions of hardware combos out there but Cmon wasn't that what the preview release was all about.

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  3. Anonymous
    2013-10-19T07:53:55+00:00

    is microsoft going to keep quiet or give us some answers?

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  4. Anonymous
    2013-10-19T07:44:31+00:00

    0xC1900101-0x40019 error showing tried 5 times, reboots then blank screen, have to manually power down, then restores back to Win8, maybe go back to Win7 now that was stable, poor show.

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  5. Anonymous
    2013-10-19T07:05:51+00:00

    Had the same problems.update failed twice.

    had to uninstall Steelseries Engine , that did the trick , everything fine :D

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