"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-19T00:51:20+00:00

    Actually turns out the card must be left out once 8.1 is up. If you place it back in it brings back the same "IRQL" error. I'm using onboard internet, this issue seems to be in Asus' hands for a fix or Microsoft and why they hate Asus' PCE-N53 so much.

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  2. Anonymous
    2013-10-19T00:51:08+00:00

    Running on Asus P8Z77 V Pro motherboard w/Core I5 3570K, Geforce GTX570  (16GB RAM, Vertex 4 SSD), Win 8 Pro Norwegian -> Win8,1 Pro Norwegian

    I tried several suggestions after "0xC1900101 - 0x40017" , but I finaly  got 8.1 up and running after disabeling the Geforce GTX570 in Device Manager and setting primary display device to iGPU in BIOS before update.

    Good luck to anyone strugeling with the same problem!

    Knut Helberg

    Norway

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  3. Anonymous
    2013-10-19T00:39:17+00:00

    I've got a fix for you all. I just did this and it worked, I'm installed and working perfectly fine. If you use an ASUS PCE-N53 wireless card, pull it out. That's it. Take it out of your PC, restart, install Windows 8.1 and zero errors. Installs fast. Shut it down, put it back in (or leave it out) and start up. All is fine.

    I know not everyone will have one, but it's worth a shot. I am comfortably on 8.1 Pro after 18 hours of troubleshooting. Hope this works for some of you!

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  4. Anonymous
    2013-10-19T00:31:27+00:00

    I have the same issue with a lenovo twist laptop. Takes forever to get to the blue screen, but then just reverts to windows 8. It is a core i5 with 4 gb ram and intel graphics. It is very frustrating.

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  5. Anonymous
    2013-10-18T23:48:53+00:00

    Hi Rajesh,

    I am having the same issues when trying to upgrade to Windows 8.1. I thought I would list my system specs, and steps I have taken to try and resolve the issue, as everything I have tried will still not work.

    Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017

    System:

    Gigabyte X79-UD3 rev 1.0

    Intel Core I7 3930K CPU

    Nvidia GTX 560 Ti

    16 Gig Ram

    OCZ Vertex 3 120Gig

    Compro Video Mate E900F TV tuner card

    Microsoft Wireless Mouse & Keyboard

    Windows 8 Pro with Media Centre - 64bit

    Steps taken:

    Deleted all files in all "temp" folders.

    Ran Virus and Spyware checks - all clean. ( using Windows Antivirus ).

    Updated the bios to F16 which is the latest.

    Unplugged all external devices, and updated all drivers to the latest versions.

    Put all the Windows updates in, and the optional updates.

    Removed the Compro Videomate TV card, and uninstalled the driver.

    Have also tried a "clean boot", with nothing loaded and removed all not needed programs.

    Deleted the contents of the "softwaredistribution" folder, to start with a new 8.1 upgrade download.

    The system had originally been a clean install of Windows 7 Ultimate, and then I applied the Windows 8 Pro upgrade.  I was then offered the upgrade with Media Centre which all installed fine, and I am not running any third party security software ( only Windows Defender/Firewall).  When I first did the upgrade from Windows 7 to Windows 8 pro, I had a lot of issues with trying to get it to boot with "AHCI" enabled in the bios.  I had to go through a few registry edits to finally get it to boot, and it has been running ok.  I don't know what else to try, as I have pulled the system down to just a graphics card, hard drive, mouse & keyboard.  Maybe is has something to do with the registry edits?

    Hoping you may find what the issue is in what I have described above.

    Thank-you

    Cameron.

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