"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

the Samsung is probably due to another reason, Samsung released a

BIOS update the same day Microsoft release win8.1. so win8.1 wasn't ready for Samsung's new BIOS and crashed on that. That will probably take longer then the driver bug unfortunately. as soon as I find out more trust me I will congratulate Microsoft and let all you folks know

I'm having the same issue, I have the Razer Blade Pro laptop with i7 4700MQ, GTX 765M and Samsung mSATA SSD. Please update on the issue and how it develops as I really would like to see this worked out.

I too am getting the same error message after attempting to install the W 8.1 update. My PC is not an off the shelf box. Its a mish mash of components,I have an AMD Phenom II X4 965 processor,an Asus motherboard,an AMD Radeon HD 6850 graphics card,a WD harddrive. I have two monitors an Asus 23 in and a Mag 19 in. I cant think of any other relevant specs that you may need,please advise if there's anything else I can tell you.

Hi Rajesh,

Thanks for your reply. Unfortunately, none of your suggestions have helped. To answer your questions:

1. I don't have an 'off-the-shelf' PC, it was configured with individual components, such as Asus P9X79 pro motherboard, Intel Core i7 3820, Nvidia GTX 670 GPU.
2. Originally I had several external devices connected via USB but following your suggestion I disconnected these leaving only mouse and keyboard. This has had no effect - I still get the same error.
3. I have Norton Antivirus 2013 installed. I tried uninstalling before applying the update but again this had no effect - same error.

I have applied all optional updates successfully except for one - "ASMedia Technology Inc - Other hardware, USB controller - ASMedia XHCI Controller": this consistently fails, returning error code 80070103. According to the Windows help information I should be able to just hide this update and carry on, but hiding the update has no effect on the Win 8.1 upgrade - same error as before.

So, in short, I need another solution :)

UPDATE:

Following a suggestion from one of your colleagues on a similar thread, I tried running a clean boot and installing the upgrade from there. Again, this had no effect.

Hi Martin,

I really appologize for the delay in responding to this thread. This issue is caused by a driver bug check during second boot while installing Windows 8.1. I request you to check if all the updates are installed on the computer via Windows Update before you start with the Windows 8.1 installation. It would be great if you can provide more information regarding this issue:

1)       What is the make and model of the computer?

2)       Do you have any external devices (except the mouse and the keyboard) connected to the computer?

3)       Are you using any third party security program installed on the computer?

You may try the following methods and check if that helps.

Method 1: Disconnect all the unnecessary external devices connected to the computer (except the mouse and the keyboard)

Please disconnect all the unnecessary external devices connected to the computer (except the mouse and the keyboard) and then check if you still face this issue while installing Windows 8.1. This is to check if the issue is caused by any external devices connected to the computer.

You may also try installing all the driver updates for all the devices installed on the computer and check if that resolves the issue. You may try the next methods and let’s know the result.

Method 2: Update the Device Drivers on the Computer.

Step 1: Check the Windows updates for any latest driver updates.

Check in Windows updates if any driver updates are available. If so, install the same and check if it helps.

a)       Press “Windows Logo” + “W” keys from the keyboard.

b)       Type “Updates” in the search bar and click on “Install optional updates” from the left pane.

c)       From the “Windows Update” window, click on “Check for Updates” on the top left corner, to receive a fresh list of updates and then install all the updates listed there.

For any issues while installing Windows Updates, you may also refer to this link:

Troubleshoot problems with installing updates

If no driver updates are available via Windows Update, then you may install them for all the devices on the computer from the Computer Manufacturer’s website.

Step 2: Update Driver Software from the Manufacturer’s website:

Go to the computer manufacturer’s website and search for the latest Windows 8 drivers available for all the devices on the computer and then install them by following the instructions given in the website.

Please get back to us with the troubleshooting results.