I got exactly the same problem.
my laptop: thinkpad x240 (i7)
CPU: i7-4600U
GPU: Intel HD4400
looking forward to an authorized solution!
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I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:
"Couldn't update to Windows 8.1
Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.
0xC1900101 - 0x40017"
There is n o explanation as to why the update could be completed. Any ideas how to resolve this?
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I got exactly the same problem.
my laptop: thinkpad x240 (i7)
CPU: i7-4600U
GPU: Intel HD4400
looking forward to an authorized solution!
Having the same problem when trying to update to win 8.1.. Hope the fix the problem soon.
I just got this same thing last night. I haven't done too much to troubleshoot it yet, but I plan to try some basic stuff tonight. It sounds like that's not going to cut it though, so hopefully there'll be a Microsoft endorsed fix soon.
Computer Info:
Custom build with Windows 8 System Builder 64bit
Intel i7-4770K
Asus Z87 PLUS
AMD 7970
8GB Corsair Vengeance Memory
OCZ Vertex 450 (SSD C drive)
WD Red 1TB (HDD internal data only drive)
Peripherals:
WD My Book 2TB (external HDD backup location USB connected)
Keyboard/Mouse
3.5mm connected speakers
USB connected web cam
Monitor USB Hub
Chassis USB 3.0 passthrough connector
Built in July 2013.
If more information is needed to help solve this issue feel free to let me know.
Similar issue on a Dell E520 (Pentium D 2.8Ghz) with PCI SATA controller (Standard SATA AHCI Controller) and SSD drive as well as a couple of SATA conventional drives. Also HP 930C printer and Ralink based 802.11n USB WiFi.
Had the same issue trying to install 8.1 and realized the problem was SteelSeries Engine.