"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-06-17T13:14:20+00:00

    how did you recalibrate the icc for your monitor??

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  2. Anonymous
    2014-06-17T09:03:06+00:00

    For me it was Avast Antivirus **!! Uninstalling it did the trick.**I don't know how is this connected to the drivers, but i got to know this when upon restart the blue "smiley screen" (which is the first screen showing any error, and disappears very fast) showed the avast .sys file name.

    I had to completely uninstall the antivirus even disabling wouldn't help. 

    For those who are still facing the issue uninstalling AV software may help.

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  3. Anonymous
    2014-06-17T02:18:05+00:00

    another try, another failure despite the fact I dont have any of the above software that cause the trouble, is MS still doing some work to fix this or they gave it all up so everyone whos still struggling with this error ought to do a reinstallation of all?

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  4. Anonymous
    2014-06-16T03:34:36+00:00

    yes, had them, part of what I uninstalled before the upgrade.

    So far, haven't reinstalled anything except the Asmedia USB3 drivers, because a usb3 hub didn't recognise a external hd. After reinstalling that it worked ok again. I don't intend to reinstall anything else unless something proves not to work.

    Just to be complete, everything is nicely in place after the upgrade., apps, settings, etc... Even Classic Shell was left in place and works well ;-).

    Only exception are the icc color profiles for my monitors which were gone. Had to re-calibrate.

    cheers, one more question, what current version is your Intel's Rapid Storage? i'm holding high hope for this try, this bugs for too long.

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  5. Anonymous
    2014-06-15T15:08:13+00:00

    yes, had them, part of what I uninstalled before the upgrade.

    So far, haven't reinstalled anything except the Asmedia USB3 drivers, because a usb3 hub didn't recognise a external hd. After reinstalling that it worked ok again. I don't intend to reinstall anything else unless something proves not to work.

    Just to be complete, everything is nicely in place after the upgrade., apps, settings, etc... Even Classic Shell was left in place and works well ;-).

    Only exception are the icc color profiles for my monitors which were gone. Had to re-calibrate.

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