"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-05-06T18:42:40+00:00

    I have a standard HP Elitebook 8440p running a Core i7 chip, no attached devices. I have run all the updates that are available, run Fixit registry cleanup, and updated drivers that are available. I still get the same error messages as reported by many others "page Fault in Nonpaged Area 0xC1900101-0x40017 when I try to update to Windows 8.1.

    I have contacted Microsoft Support online chat, to no avail, and the last time the assistant suggested I needed to pay for help which I don't think should be the case. Has there been any solution to this problem yet?

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  2. Anonymous
    2014-05-02T17:13:50+00:00

    After following this thread for months, I finally got 8.1 to install on my Dell Alienware Aurora R4. The following things seem to have each been at least partially responsible for the error in my case. I had to deactivate and then manually remove the drivers from an old copy of Kaspersky Small Office Security. I had uninstalled it long ago, but Kaspersky software is infamous for leaving **** on your system after an uninstall. The drivers (klim6.sys especially) remained in effect. I'm confident that this was primarily to blame in my case. Various software had to be removed. I had to uninstall an old screen capture utility called Snagit. It was an old version that is no longer supported. Also uninstalled iTunes and all the related Apple crapware. There were also several Alienware-specific utilities (Command Center, Respawn) that either had updates, or had to be removed. I used the Dell system analyzer tool to identify some other drivers that needed updating. I also made sure I was running the very latest Nvidia drivers. Somehow, the combination of all the above resulted in 8.1 being applied without error and is now running fine. Hopefully this will prove beneficial to someone out there. Cheers, -=N80=-

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  3. Anonymous
    2014-05-01T07:34:20+00:00

    Hello i want to try this but can find the Virtu MVP and the Nvid****ia drivers on my machine can you help please since i also cant get my machine updated to the windows 8.1.

    Thank you.

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  4. Anonymous
    2014-04-25T13:11:27+00:00

    strangely i can't get minidump despite that i set it to, so i can't read the dump file and see what goes wrong, any ideas why i didn't get any minidump file?

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  5. Anonymous
    2014-04-14T07:32:17+00:00

    Hi Guy, Same error 0xc1900101-0x40017 

    Why microsoft doesn't create a update Windows 8.0 to 8.1.1 directly by microsoft Update ? 

    6 Month then i try to fix this issues

    PC home Made

    Intel i7 3770K

    16 Gigas RAM

    SSD Intel 520

    Nvidia GTX 680

    do you have an ASUS motherboard? so lets narrow it down, the problem resides either in motherboard or SSD, could be both, but I doubt it.

    Gigabyte Z77P-D3

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