"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2014-01-22T19:40:54+00:00

    OK, thanks for the explanation. You did a clean install of Win 8 by the sound of it and that so far seems to be the only consistentlly effective solution for this debacle. I was really hoping I did not have to do that as I have a lot of apps and a generally complex environment that I really do not want to have to rebuild. I am going to stay with Win 8 for now (which works great for me BTW) until I hear of an easy fix for this issue. Cheers.

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  2. Anonymous
    2014-01-22T00:53:13+00:00

    I updated ssd's firmware from 1.08 to 1.27b

    then i secure erased, Using MB's  Bios SSD secure erase.

    Then removed the sdd's And My (storage drive)

    Then i updated BIos.

    Then i turned pc off,

      Plugged in ssds in intel 6gig port 0.and 1 port

    enabled raid, in bios, Set up raid on SDD's only............. IE, did not connect any other drives.

    Install windows 8 on the raid drive.

    Now working with IST and winodws 8.1

    Many many hours, and alot of stress,  Its working now. learn t a lot tho.

    Hope this helps

    seal

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  3. Anonymous
    2014-01-21T06:25:02+00:00

    mine fixed my updating bios, flashing sdds and secure erase hard disks...

    Thanks to OCZ forum.    Hope this could help with this error, would be nice if mS software could have said, A Hard disk problem . 

    That sounds encouraging. Can you be a little more specific please; Is your SSD your primary drive containing your OS? Did you update your SSD Firmware and do a Secure Erase of your SSD and a clean install of Win 8.1 or did you just do the Firmware update and then the upgrade from Win 8 to WIn 8.1 went through OK? If the latter, where did the secure erase come in? Many thanks.

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  4. Anonymous
    2014-01-21T02:52:38+00:00

    mine fixed my updating bios, flashing sdds and secure erase hard disks...

    Thanks to OCZ forum.    Hope this could help with this error, would be nice if mS software could have said, A Hard disk problem .

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  5. Anonymous
    2014-01-21T02:49:47+00:00

    every one in gaming community is going steam OS , people moving to linux OP windows 9 will die very hard. We will see end of this year.Things change. no one has xbox one, all ps4 ms will be very small company in 2 years time...

    If ms could have gave me an error code from start, w8 would have been less of a pain. Got new computer just because of the software dont even wont to turn it on an play a game.

    Never had this with XP Xp 64 vista, w7

    You get support if you pay by ringing . im happy my problem is sorted. But been really stressful tho.

    Error codes means nothing under windows 8.

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