"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

Anonymous
2013-10-17T13:29:23+00:00

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

"Couldn't update to Windows 8.1

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

0xC1900101 - 0x40017"

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-11-20T00:39:04+00:00

    Yes, it's very frustrating.   You are not alone!

    Doesn't anyone from Microsoft monitor this forum?  Why are there no responses from Microsoft tech support in this discussion?  Does anyone think calling the Microsoft support number will help? It seems like many of us have gone above and beyond what should be required to apply the 8.1 update, yet many (possibly even most) of us are still having problems.

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  2. Anonymous
    2013-11-20T00:28:19+00:00

    Sounds good, but nobody should have to make any changes to their systems just for an upgrade.  Some of us aren't that IT savvy to do it anyway.  Microsoft should have ironed out the bugs BEFORE releasing this, if they were in-house IT and released an upgrade that failed, they'd all be fired!  It's just not good enough.

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  3. Anonymous
    2013-11-20T00:23:40+00:00

    I got error code 0xC1900101-0x20017 on repeated attempts  to update to 8.1 from 8.  What finally worked:

    1. msconfig: Diagnostic startup
    2. Services:  Enable all; Hide Microsoft services; Disable all  (This leaves all Microsoft  services enabled)
    3. Restart
    4. Install Windows 8.1 update
    5. msconfig: standard startup
    6. Restart

    This was on a Dell XPS M1330 laptop, 32 bit.

    I would appreciate feedback as to whether this helped anyone.

    Bill

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  4. Anonymous
    2013-11-19T15:12:25+00:00

    Hi All,

    I also have the same Problem 0xc1900101 - 0x40017

    the System Config is as following

    Processer : Core 2 Quad 9300

    Mother Board : Asus P5Q pro

    Ram : 2 GB Kingston & 4 GB corsair

    HDD : 4 sata seagate/western digital and 1 Pata Seagate

    Network Card : Dlink DWA-123 Wireless

    Graphic Card : AMD Radeon 6700

    Mouse: Razar, Keyboard: Logitech PS2

    Antivirus : quickHeal

    All Drivers are updated, so kindly suggest in case I have to change anything

    Thanks,

    Ripu Daman

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  5. Anonymous
    2013-11-19T15:06:46+00:00

    I went out & bought a MacBook Pro.  It is brilliant.  Works seamlessly.  The Apple customer service is excellent.  You can easily get to talk to someone and they could not be more helpful.  It is another world compared with Microsoft.

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