Windows 8/8.1 Explorer hangs when renaming a file through MTP

Anonymous
2013-12-13T04:34:00+00:00

Hi,

I've been itching to talk about this problem for a long time, But was waiting for a solution to come up through windows updates. I was having this issue since i had Windows 8 64 bit. I would connect my Lumia using a USB cable and copying back and forth are fine, Moving too is OK, But cannot rename a single file or folder whatsoever. Another problem with Windows Explorer makes it hang every time i open a folder with executables (.exe). It just freezes till all the thumbnails are generated for the exe's and believe me, it takes some time. This issue too started with Windows 8.

I am using Windows for 6 years now. Started with WinXP Pro x86, Win7 x64, Win8 x64, and now Win8.1 x64.

And now is the first time i am in such a rage like this.

I Update my PC daily.

Attaching screenshots and system information.

Renaming files in SD Card

Renaming files in Phone Memory

Opening a folder with Executables. I would have to wait till all those blank icons turn to proper thumbnails.

I tried my friend's LG optimus phone. Same results. I went on the web and found these

http://forum.xda-developers.com/showthread.php?t=2138964

http://forum.xda-developers.com/showthread.php?t=2155438

Those i can understand... maybe a miscommunication between android and Windows. But Windows Phone and Windows? Are you kidding me?

They say these share 33% code or something... isn't that supposed to help them work along better?

I don't know, but i think they need to.

I mean, i can't even use a Wireless LAN network with my Windows Phone and Windows, but an android phone can,

I don't have remote desktop access from my Windows Phone to Windows, but android has,

I don't have home group functionality, no inherent way to sync files

(Yes i have the Windows Phone app, isn't much of a thing, every other manufacturer has an alternative. I am talking about core integration)

Thats another case. atleast i would like my Phone to run along with my PC.

PS: I previously joined in a conversation about facebook not syncing on my phone. Its been a few days and i still have nothing. The problem persists even after 2 weeks now. I use a Nokia Lumia 620.

System Information:

http://sdrv.ms/ISWLFF

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-19T12:58:33+00:00

    Amazing! It works well. Thank you for your solution. When I renaming some big files, I don't need to copy and copy them again.

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  2. Anonymous
    2017-02-25T12:20:43+00:00

    Ok, while I have no solution, I investigated some more and I might have some clues regarding why this happens.

    I believe Windows scans the whole filesystem when renaming a folder, which is stupid in my opinion.

    I took my phone and I erased almost everything I had on it and then I noticed Explorer only timing out for a couple of seconds at each rename. I then filled the sdcard with thousands of files and lo and behold, it was again painfully slow. While doing this, the operation was always instant on Ubuntu Linux.

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  3. Anonymous
    2017-01-10T23:18:09+00:00

    Hi glowworm2, thank you for such a goooooood news!

    Like dkadavarath wrote - this can be marking history.

    So far I use my PC with W10 for living so I am not going to experiment w Insider versions, sorry to write that..

    If the fix succeedes in production, I'll be happy for all of us. Thank you for your interest!

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  4. Anonymous
    2017-01-09T16:03:00+00:00

    If this is true, this marks history. I thank you with the whole of my heart. I am not yet marking this as an answer though. I'll wait for the first Release preview build with this bug fix for that. I stopped using the more buggier W10 versions since the newer builds are farther apart and adds very little.

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  5. Anonymous
    2017-01-09T15:46:04+00:00

    Hi Vladimir, and hi to all others who are affected by this nasty performance issue.

    I'm working in developer support escalation services for Microsoft. 

    Now, while I need to excuse for Microsoft haven taken such a long time to address the performance issues described throughout this long lasting discussion, finally, there is a relief available which should address most of the described scenarios. For example when trying to rename a resource like a file or folder on your device shortly after connecting it.

    The fix is currently checked into Windows 10 and was published along Insider builds.

    There are currently no plans to port this fix back to previous Windows versions.

    A public fix for regular Non-Insider Windows builds will be made available later on this year (I hope you can understand that I cannot post specific release dates).

    You could chose to test yourself using a Windows Insider Build like 14986 or higher, see also https://blogs.windows.com/windowsexperience/2016/12/07/announcing-windows-10-insider-preview-build-14986-pc/

    You can download an .iso to install it from https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewadvanced

    Using earlier Windows 10 builds, I had to wait up to 45s for a rename operation to complete against a file stored on my Lumia 930, another Lumia 950 and a Galaxy Tab.

    I hope the fix works for anyone who is still affected as it works for me.

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