Windows 8/8.1 Explorer hangs when renaming a file through MTP

Anonymous
2013-12-13T04:34:00+00:00

Hi,

I've been itching to talk about this problem for a long time, But was waiting for a solution to come up through windows updates. I was having this issue since i had Windows 8 64 bit. I would connect my Lumia using a USB cable and copying back and forth are fine, Moving too is OK, But cannot rename a single file or folder whatsoever. Another problem with Windows Explorer makes it hang every time i open a folder with executables (.exe). It just freezes till all the thumbnails are generated for the exe's and believe me, it takes some time. This issue too started with Windows 8.

I am using Windows for 6 years now. Started with WinXP Pro x86, Win7 x64, Win8 x64, and now Win8.1 x64.

And now is the first time i am in such a rage like this.

I Update my PC daily.

Attaching screenshots and system information.

Renaming files in SD Card

Renaming files in Phone Memory

Opening a folder with Executables. I would have to wait till all those blank icons turn to proper thumbnails.

I tried my friend's LG optimus phone. Same results. I went on the web and found these

http://forum.xda-developers.com/showthread.php?t=2138964

http://forum.xda-developers.com/showthread.php?t=2155438

Those i can understand... maybe a miscommunication between android and Windows. But Windows Phone and Windows? Are you kidding me?

They say these share 33% code or something... isn't that supposed to help them work along better?

I don't know, but i think they need to.

I mean, i can't even use a Wireless LAN network with my Windows Phone and Windows, but an android phone can,

I don't have remote desktop access from my Windows Phone to Windows, but android has,

I don't have home group functionality, no inherent way to sync files

(Yes i have the Windows Phone app, isn't much of a thing, every other manufacturer has an alternative. I am talking about core integration)

Thats another case. atleast i would like my Phone to run along with my PC.

PS: I previously joined in a conversation about facebook not syncing on my phone. Its been a few days and i still have nothing. The problem persists even after 2 weeks now. I use a Nokia Lumia 620.

System Information:

http://sdrv.ms/ISWLFF

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-01-07T08:14:35+00:00

    No, it doesn't matter and has nothing to do with updates or kits.

    It happens on Windows 7, 8, 8.1, with updates, without updates, with every single MTP device I have tried, on every single computer I have tried.

    The protocol on Windows is broken.

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  2. Anonymous
    2014-01-04T18:42:28+00:00

    Oh come on, Microsoft, this has been an issue for AGES. 

    All version of Windows, all MTP devices - it's just broken from the base.

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  3. Anonymous
    2013-12-27T15:05:31+00:00

    This has been a known issue for a long time. There still has yet to be any solution for most android device. The advice you suggested does not resolve this problem. 

    Rename a file or folder on an android system that is under MTP. Always lag and freezes the windows explorer => causing WE to restart.

    This does not occur on a Unix system like Mac or Linux. Which implies that it is on Microsoft's end to fix this.

    Please fix it.

    Thanks.

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  4. Anonymous
    2014-02-01T00:21:15+00:00

    So what's the solution then?

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  5. Anonymous
    2014-01-12T05:08:44+00:00

    Hi Ambious,

    They fixed the problem for me. A guy from Microsoft support center called me, i did as he said.

    He ran a couple of scripts and asked me to duplicate the problem. Then he fixed it for me right away.

    So happy right now, to know that they care :D

    Just wanted you to know that there is a solution. Wish they implemented it in the next update.

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