Windows Update Error Code 80244019

Anonymous

Hi, I'm using Windows 8 (not 8.1) on an Acer Aspire V3-571 laptop. I get my internet via the phone line with a TP-Link ADSL modem and wifi-router. I use wifi all the time. For a year and a half since I bought this laptop everything has been fine. I keep my computer clean with Windows Defender, Spybot and Malwarebytes Free. I update them almost every day and run full scans once a week. I haven't had a virus for ages.

But now over the last week or so I get Error Code 80244019 if I try to do Windows Update. I've tried switching off the wifi and using a LAN cable from the router to the laptop, but it's just the same.

But here's the odd thing. I've tried switching off the modem entirely, and, instead, using a plug-in USB modem with a mobile phone SIM card inside charged up with an internet account, and Windows Update works! No problem.

So, Windows Update doesn't like my ADSL modem suddenly after one and a half years of being OK, but, it does like my plug-in USB mobile phone system modem!

I've tried resetting the ADSL modem back to its original factory settings and starting again, but it's still no good. I get the same error code.

Can anyone help?

Thanks!

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Answer accepted by question author

Anonymous

Hi,

Thannk you for replying with the status of the issue.

First of all I would like to apologize for incomplete steps.

I would suggest you to try the following steps to turn on Data Execution Prevention.

Follow the steps to turn on Data Execution Protection:

a. Click on This PCand right click on free space and click Properties.

b. Click on the Advanced system settingsand then click on Advanced tab.

c. Click on Settings under Performance.

d. Click on Data Execution Prevention.

e. Click on Turn on DEP for Essential Windows Programs and Services only.

i. Click on Apply. Click on OK twice.

j. Restart computer and check.

Also try Method 2 and once you are done with the troubleshooting steps reply with the status of the issue.

We will be happy t assist you anytime.

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Answer accepted by question author

Anonymous

I solved this issue by checking out which update it stumbled on (check out update history). In my case it was "KB907417: Update voor Office 2003".

I downloaded the update and manually installed it. Then I rebooted the laptop (Dell Latitude). After that the problem was solved.

https://www.microsoft.com/nl-nl/download/details.aspx?id=10624

Best regards,

Michiel

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91 additional answers

Anonymous

2015-10-25T02:43:13+00:00

no help already had it on.
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Anonymous

2015-11-25T11:09:19+00:00

Control Panel > Windows Update > Change Settings > Microsoft Update - uncheck box for 'Give me updates for other Microsoft Products' > OK. Updates should start automatically.

Thanks for your helpful suggestion, it solved my problem!

I had selected 'download W10' but W Update failed with error 80244019; tried several times, no good. I had a clean Win 8.1 with no other products installed, so had chosen update windows only. As soon as I checked 'and other MS products' the win 10 download started straight away. Thanks for your hint.

Hope download and install goes ok.

Why has MS pulled the Fall Update from the Media Creation Tool? All this updating existing 8.1 customers to Win 10, but not the latest one, is really a complete waste of time!
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Anonymous

2015-11-28T12:24:36+00:00

I'd like to point out DEP has absolutely zero to do with that error. It protects the system by stopping programs using memory incorrectly, such as with viruses:

http://windows.microsoft.com/en-gb/windows-vista/data-execution-prevention-frequently-asked-questions

It is on by default on many systems and you just really chose between all programs or just Windows being protected.

The fact it "fixed" the issue is just that it happened to run a few times after the reboot. This is an intermittent issue that can be auto updates in the background, poor Internet and umpteen other causes. Resetting the Windows update catalog can resolve issues but is a sledgehammer approach and you can screw your machine if you start deregistering DLLs if you don't understand what you are doing. The fixit within this article is automatic and the best approach:

https://support.microsoft.com/en-us/kb/971058
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