Windows Update Error Code 80244019

Anonymous
2014-06-06T03:12:09+00:00

Hi, I'm using Windows 8 (not 8.1) on an Acer Aspire V3-571 laptop. I get my internet via the phone line with a TP-Link ADSL modem and wifi-router. I use wifi all the time. For a year and a half since I bought this laptop everything has been fine. I keep my computer clean with Windows Defender, Spybot and Malwarebytes Free. I update them almost every day and run full scans once a week. I haven't had a virus for ages.

But now over the last week or so I get Error Code 80244019 if I try to do Windows Update. I've tried switching off the wifi and using a LAN cable from the router to the laptop, but it's just the same.

But here's the odd thing. I've tried switching off the modem entirely, and, instead, using a plug-in USB modem with a mobile phone SIM card inside charged up with an internet account, and Windows Update works! No problem.

So, Windows Update doesn't like my ADSL modem suddenly after one and a half years of being OK, but, it does like my plug-in USB mobile phone system modem!

I've tried resetting the ADSL modem back to its original factory settings and starting again, but it's still no good. I get the same error code.

Can anyone help?

Thanks!

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-06-07T13:14:27+00:00

Hi,

Thannk you for replying with the status of the issue.

First of all I would like to apologize for incomplete steps.

I would suggest you to try the following steps to turn on Data Execution Prevention.

Follow the steps to turn on Data Execution Protection:

a. Click on This PCand right click on free space and click Properties.

b. Click on the Advanced system settingsand then click on Advanced tab.

c. Click on Settings under Performance.

d. Click on Data Execution Prevention.

e. Click on Turn on DEP for Essential Windows Programs and Services only.

i. Click on Apply. Click on OK twice. 

j. Restart computer and check.

Also try Method 2 and once you are done with the troubleshooting steps reply with the status of the issue.

We will be happy t assist you anytime.

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Anonymous
2016-02-04T15:25:45+00:00

I solved this issue by checking out which update it stumbled on (check out update history). In my case it was "KB907417: Update voor Office 2003".

I downloaded the update and manually installed it. Then I rebooted the laptop (Dell Latitude). After that the problem was solved.

https://www.microsoft.com/nl-nl/download/details.aspx?id=10624

Best regards,

Michiel

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91 additional answers

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  1. Anonymous
    2015-08-03T11:45:17+00:00

    Hi,

    Same problem here. I've never had any issues with Windows Update, but now I'd like to upgrade my notebook to Windows 10 and I get the same error code. I've done all the methods above in order to fix the error but non of them worked for me.

    I think it's Windows 10's reserved update project's bug.

    Please help us, I'm very excited for Win 10!

    Thank you in advanced

    Georg M.

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  2. Anonymous
    2015-07-31T17:53:51+00:00

    You might be right Mike.  I received the same error.  10 failed and I started to receive the update error.  I did a restore to prior to the 10 load and was able to do a microsoft update.  When 10 attempted to load again it failed and that is when I again received the update error again.   I have done virus scans and troubleshoot fixes and still get the error.  I think it has everything to do with the windows 10 upload.

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  3. Anonymous
    2015-07-31T13:11:35+00:00

    Hi, I am having the same issue, I have a Dell.  WinUpdate was working fine until 3-4 days ago and now i keep getting that same error code 80244019.  I have tried most of what you recommend here.  Running the Security/Safety Scan (no viruses), turning on DEP, etc etc.

    Nothing seems to work, I am really looking forward to upgrading to Win10 but I assume I need this service to work, can you help me?

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