Microsoft Fix It encountered an unexpected problem and cannot continue.

Anonymous
2014-06-18T11:21:06+00:00

I was having trouble with updates. So much so that I was tired of the crashes, hangs, restarts, etc. I re-formatted my drive and reinstalled Windows 7 Professional SP1 64 from my disk. Re-installed all the drivers, programmes, registered with Microsoft and got authenticated. Whoopee! Still wont update. So I decided to run the Fix It but no. Apparently it encounters a user induced break point. During the installation I did not amend or adjust any settings and therefore am innocent I tell you! Ahem, I have searched Microsoft and the internet for a solution but nothing appears to work. Anyone know of a Fix It to Fix a Fix it?  When I run updates (which is why I sought help in the first place) I get error 800B0100 which does not help very much at all. Can't say I am that impressed with Microsoft at the moment but maybe someone there will be able to put that right. I pasted a screen shot of the error below but I bet its not here once I submit.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-06-27T11:46:20+00:00

    Nigel

    You overlooked the Event Viewer System log.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.

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  2. Anonymous
    2014-06-27T15:36:31+00:00

    Hi Gerry,

    Odd as when I went to upload the log it asked if I wanted to replace? Still, there we are here is the link

    http://1drv.ms/1lsihlz

    Nigel

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  3. Anonymous
    2014-06-27T15:38:30+00:00

    Gerry,

    Just checked the link and both logs should now be available.

    Nigel

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  4. Anonymous
    2014-06-27T17:02:00+00:00

    Nigel

    This link http://1drv.ms/1lsihlz shows the System Information file in the OneDrive, not the Event Viewer System log which is an evtx file.

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  5. Anonymous
    2014-06-27T19:26:38+00:00

    Hi Gerry

    I must be going mad, Sorry. Try this link:

    http://1drv.ms/1oawi75

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