You shouldn't have to scan, can you proceed manually to your product page and just download the latest drivers listed?
Regards,
Patrick
How Do I Stop DPC Watchdog Violation Blue Screen?
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Anonymous
I have been receiving pop up messages for the last month of so saying I should download Windows 8.1. Today, I went on my computer to check a couple things and it popped up again so I just decided to finally get it since I could let it download while I slept for a few hours. Now, ever since I got that, I keep on getting the DPC Watchdog Violation Blue Screen every time I get into a game of League of Legends. I haven't had this update long enough to see what else will cause it. This is getting extremely frustrating and I would like to know how to stop this. I have never been a huge fan of Windows 8, unfortunately, and this update so far isn't helping much. =/
P.S. I don't know if this makes a difference, but my computer is the HP Envy M6.
Windows for home | Previous Windows versions | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
62 answers
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Anonymous
2014-03-20T21:09:20+00:00 -
Anonymous
2014-03-20T20:51:22+00:00 I did the scan but it didnt say whether the drivers are up to date or not, and when i clicked on the product and "software and driver downloads" options it just took me back to the previous screen. When I click "scan my product" option (after the screen where you enter your product and hit scan now) nothing happens.
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Anonymous
2014-03-20T19:59:17+00:00 That's unbelievable, truly unbelievable. You're not a bother, and I am here to help.
For HP drivers, you'll want to go here and search by your product - http://www8.hp.com/us/en/drivers.html
Once you've done that, get the appropriate video/graphics drivers.
Regards,
Patrick
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Anonymous
2014-03-20T19:21:26+00:00 I'm sorry to bother you with this, but I called hp the other day to try and get vocal assistance with finding the drivers, uninstalling them, and then getting the new ones. They told me that I would have to pay for tech support over the phone because my warranty is out. I have no clue how to find the drivers so I can uninstall them so I was wondering if you would be able to help since they won't without me paying.
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Anonymous
2014-03-13T06:37:36+00:00 Not a problem, I look forward to your update.
Regards,
Patrick