My apologies, I thought that support article would have applied to both.
Yes, it should work just fine if it restores you system to its factory settings.
Regards,
Patrick
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I have been receiving pop up messages for the last month of so saying I should download Windows 8.1. Today, I went on my computer to check a couple things and it popped up again so I just decided to finally get it since I could let it download while I slept for a few hours. Now, ever since I got that, I keep on getting the DPC Watchdog Violation Blue Screen every time I get into a game of League of Legends. I haven't had this update long enough to see what else will cause it. This is getting extremely frustrating and I would like to know how to stop this. I have never been a huge fan of Windows 8, unfortunately, and this update so far isn't helping much. =/
P.S. I don't know if this makes a difference, but my computer is the HP Envy M6.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My apologies, I thought that support article would have applied to both.
Yes, it should work just fine if it restores you system to its factory settings.
Regards,
Patrick
But that is for Windows 7, not Windows 8.
The guy that I spoke to said that doing the Recovery Media Creation would accomplish the exact same thing as a system wipe, therefore fixing my driver problem. Is that true or do I actually need to do a system wipe?
You'll want to read this - http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867124&cc=us&dlc=en&lc=en
To answer your previous question - Since it came installed with Windows 8, the drivers on HP's website are for Windows 8 + (8.1), and not anything before. You could install Windows 7 and try your best to get the drivers working for 7, and you may even have to go 3rd party, but I would not recommend it. It's best you stay on Windows 8 as that's the OS your drivers were developed and tested for.
Regards,
Patrick
This computer came with Windows 8.
Also, I have been talking to a couple places about getting the computer wiped, and one just said that using HP Recovery Media Creation would do the same thing as a wipe. Would that work?
What OS did your system come with?
Regards,
Patrick