Windows 8.1 - apps close immediately after opening

Anonymous
2013-11-12T21:25:01+00:00

None of the Windows 8 apps will fully load.

After clicking on an app, the loading screen appears for about a second, and then it goes back to the (metro) menu.

I can still see these apps as open on the left-side bar.

This happened after the installation of 50 windows updates.

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2013-12-29T04:38:06+00:00

    I am dealing with the same problem.  I suspect the root cause was IOBIT Advanced System Care, because the problem occurred on my laptop as well.  I RESTORED the laptop, and that is working normally.  My main computer is an HP Pavilion Elite.  I mostly work in standard mode, so I did not notice the Metro tiles stopped working until I attempted to open STORE.  When I did, the screen turned green, the STORE icon appeared momentarily, and then the standard desktop screen returned.

    I ran the following commands as Administrator in Command Prompt:

    1.        Dism /Online /Cleanup-Image /RestoreHealth

    2.       SFC /SCANNOW

    3.       powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

    The response from the first command was that a corrupted file was identified and fixed.  The second command completed without an error message and the third simply executed without providing any response.

    I also checked the registry to ensure that SYSTEM owned: "HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\Repository\Packages"

    I then ran the Microsoft Windows Store Apps tool and received a pop-up stating the display adapter drivers might be out of date.  (I updated the driver from Device Manager, rand the Apps Tool again, and received the same notice.)

    The Windows Store Apps tool reported back:  Problems Found

        Check for missing or corrupt files   - Detected

        Display adapter drivers may be out of date   - Detected

        Service registration is missing or corrupt  - Fixed

    I ran the tool again and received the same error.  

    None of these steps corrected the problem.  I would appreciate help.

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  2. Anonymous
    2013-12-28T12:16:47+00:00

    Ran into this issue yesterday- Surface Pro Win 8.1 .  Just !amazing! how fragile the plumbing is.

    Behaviour :

      Account connected to MsLive  - none of the metro apps worked ( including store and settings)

      Local account - all apps worked.  Had to run behind a lot of red herrings.

    Fix: Here is what I did

       1.  re-registering  system apps (  Store , etc) http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx

         2. uninstall and  re installing apps

         I am sure there is a better option to recover by restoring older files - but I am not sure if it would have fixed this particular issue.

      

    Seq of events  :

    1. few Windows updates  :

             Hardware Update - ‎12/‎10/‎2013 ,( Again !!! )

             Microsoft - Keyboard - Surface Touch\type Cover Filter Device

    1. Failed resume from hibernate ( old problem no solution yet! - may not be related)

    3.  ERROR   Kernel-General 5 , 15

    {Registry Hive Recovered} Registry hive (file): '?? \C:\Users\Ravi\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.

    Hive ??\C:\Users\Ravi\AppData\Local\Microsoft\Windows\UsrClass.dat was reorganized with a starting size of 8908800 bytes and an ending size of 8519680 bytes.

    1. ERROR :   Apps 5973 ( for all  Metro apps!!!!)

    Activation of app 4DF9E0F8.Netflix_mcm4njqhnhss8!App failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

    didn't work for me...

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  3. Anonymous
    2013-12-26T22:50:47+00:00

    I gave up completely in the end, created a new user, transferred everything over data wise and then deleted old user.  Worked but a real pain to do.  Completely unimpressed with windows over this one.

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  4. Anonymous
    2013-12-26T02:46:57+00:00

    Ran into this issue yesterday- Surface Pro Win 8.1 .  Just !amazing! how fragile the plumbing is.

    Behaviour :

      Account connected to MsLive  - none of the metro apps worked ( including store and settings)

      Local account - all apps worked.  Had to run behind a lot of red herrings.

    Fix: Here is what I did

       1.  re-registering  system apps (  Store , etc) http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx

         2. uninstall and  re installing apps

         I am sure there is a better option to recover by restoring older files - but I am not sure if it would have fixed this particular issue.

    Seq of events  :

    1. few Windows updates  :

             Hardware Update - ‎12/‎10/‎2013 ,( Again !!! )

             Microsoft - Keyboard - Surface Touch\type Cover Filter Device

    1. Failed resume from hibernate ( old problem no solution yet! - may not be related)

    3.  ERROR   Kernel-General 5 , 15

    {Registry Hive Recovered} Registry hive (file): '?? \C:\Users\Ravi\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.

    Hive ??\C:\Users\Ravi\AppData\Local\Microsoft\Windows\UsrClass.dat was reorganized with a starting size of 8908800 bytes and an ending size of 8519680 bytes.

    1. ERROR :   Apps 5973 ( for all  Metro apps!!!!)

    Activation of app 4DF9E0F8.Netflix_mcm4njqhnhss8!App failed with error: This app does not support the contract specified or is not installed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

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  5. Anonymous
    2013-12-09T21:50:39+00:00

    Now, when I run the Microsoft account troubleshooter, it says "No rootcauses found and created logs"

    What does this mean?

    When I run the app troubleshooter, it says my video drivers are possibly outdated => this is impossible because I just installed the latest drivers from the Nvidea website.

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