Consumer Cellular APN MMS settings not working after WP 8.1 Update

Anonymous
2014-08-21T21:32:18+00:00

My folks' two Lumia 520s on Consumer Cellular (an AT&T MNVO) took the 8.1 upgrade without issue a couple weeks back, however they now can't receive MMS messages (a photo attached to a text message for example) anymore, the settings we used successfully previously were:

Navigate to: Settings / cellular + SIM (add Internet APN and MMS APN if not present)

Edit Internet APN:  

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

Has anyone successfully gotten this to work post WP 8.1 upgrade?  Currently it indicates that there is media attached to the message but will not download it when clicked.  Thanks -

Windows for home | Other | Devices and drivers

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Anonymous
2015-01-03T13:15:28+00:00

I upgraded my folks' 520s to 635s this Christmas still on Consumer Cellular and had to enable their APN settings, was able to just use the same SIM card.

The 635s come with 8.1.  These settings worked, note that to get MMS images and videos to come through I had to choose IP type as IPv4 *only*:

Edit Internet APN:

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

IP Type= IPV4

Good luck.

Thank you thank you for posting this!!!  My husband and I just bought a pair of 635's and instantly fell in love with the format and capabilities of the phone.  We went through the 2 hour long phone call to consumer cellular with absolutely no luck (the operator ended the call with "well you must just have a phone that can't send pictures on our network").  I am so glad that I read through the message boards and found this.

The above settings work people!!!  The line that was throwing a wrench in it for me was the IP Type.  After 8.1 the default setting is IPV4V6.  After changing this to IPV4 I was able to successfully send and receive picture messages.  Thank you johnhardyiv, thank you!  I will be calling consumer cellular to inform them of the fix so they can update their "troubleshooting" software and hopefully pass this information on to others who are having this issue.

You are a life saver!

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  1. Anonymous
    2015-01-04T02:09:18+00:00

    HI, Any other settings I should know about? I have my phone set as you mentioned above and still can't send /receive picture texts. I am sure that I have probably missed something here or perhaps "unchecked" or "messed up" the settings today. Suggestions? 

    Thanks, Melissa

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  2. Anonymous
    2015-01-04T01:52:31+00:00

    Hi, thanks for posting this !!!! I feel I am almost there after reading this, but it is still not working !

    I have tried both data and wifi and still nothing. Can you tell me on your settings page the "SIM Name" that you entered in the box and after that the cellular connection profile ? Maybe tell me everything you entered on that screen.  I have the part below entered:

    Edit Internet APN: 

    APN= att.mvno

    Edit MMS APN:

    APN= att.mvno

    WAP gateway= proxy.mvno.ccmobileweb.com

    WAP port= 80

    MMSC= http://mmsc.cingular.com

    MMSC port= 80

    Maximum MMS size= 10485

    IP Type=IPV4

    I did not have a microsoft account until today, perhaps that was the reason.

    Thanks for any help, Melissa

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  3. Anonymous
    2014-12-27T07:57:46+00:00

    I upgraded my folks' 520s to 635s this Christmas still on Consumer Cellular and had to enable their APN settings, was able to just use the same SIM card.

    The 635s come with 8.1.  These settings worked, note that to get MMS images and videos to come through I had to choose IP type as IPv4 *only*:

    Edit Internet APN:

    APN= att.mvno

    Edit MMS APN:

    APN= att.mvno

    WAP gateway= proxy.mvno.ccmobileweb.com

    WAP port= 80

    MMSC= http://mmsc.cingular.com

    MMSC port= 80

    Maximum MMS size= 10485

    IP Type= IPV4

    Good luck.

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  4. Anonymous
    2014-12-18T16:48:43+00:00

    Well the results of trying this on our second Lumia 920 that had the exact problem.  OBTW, these phones report identical versions of everything.

    This second phone, was with the exception of the original MMS problem was working fine.

    I preformed the same procedure and once again the MMS problem resolved.

    BUT, now the camera is completely non functional,  I have tried everything, resetting it, and even installing the Lumia Camera and uninstalling it.  I soft reset the phone, still not working.

    Now a bit of history:

    Until the 8.1 update, both phones worked flawlessly.

    After the 8.1 update, all kinds of issues came up on both phones.  On this phone the camera did stop functioning in the same way as now.

    It took about a week to stumble onto the "soft reset" fix for the camera not functioning problem and the camera worked fine until I preformed the "Lumia Software Recovery Tool " procedure.

    I have tried it 2 more times, one without the SIM card in it and still no function.

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