Consumer Cellular APN MMS settings not working after WP 8.1 Update

Anonymous
2014-08-21T21:32:18+00:00

My folks' two Lumia 520s on Consumer Cellular (an AT&T MNVO) took the 8.1 upgrade without issue a couple weeks back, however they now can't receive MMS messages (a photo attached to a text message for example) anymore, the settings we used successfully previously were:

Navigate to: Settings / cellular + SIM (add Internet APN and MMS APN if not present)

Edit Internet APN:  

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

Has anyone successfully gotten this to work post WP 8.1 upgrade?  Currently it indicates that there is media attached to the message but will not download it when clicked.  Thanks -

Windows for home | Other | Devices and drivers

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Anonymous
2015-01-03T13:15:28+00:00

I upgraded my folks' 520s to 635s this Christmas still on Consumer Cellular and had to enable their APN settings, was able to just use the same SIM card.

The 635s come with 8.1.  These settings worked, note that to get MMS images and videos to come through I had to choose IP type as IPv4 *only*:

Edit Internet APN:

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

IP Type= IPV4

Good luck.

Thank you thank you for posting this!!!  My husband and I just bought a pair of 635's and instantly fell in love with the format and capabilities of the phone.  We went through the 2 hour long phone call to consumer cellular with absolutely no luck (the operator ended the call with "well you must just have a phone that can't send pictures on our network").  I am so glad that I read through the message boards and found this.

The above settings work people!!!  The line that was throwing a wrench in it for me was the IP Type.  After 8.1 the default setting is IPV4V6.  After changing this to IPV4 I was able to successfully send and receive picture messages.  Thank you johnhardyiv, thank you!  I will be calling consumer cellular to inform them of the fix so they can update their "troubleshooting" software and hopefully pass this information on to others who are having this issue.

You are a life saver!

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  1. Anonymous
    2019-03-10T05:59:33+00:00

    IP type had to be changed to IPv4. And now I can send pics and open group texts on my Lumia 1520 with 8.1. Thanks so much. Consumer cellular had given me wrong IP type number!

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  2. Anonymous
    2016-11-23T17:42:15+00:00

    This works on my 820.

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  3. Anonymous
    2016-06-20T03:50:45+00:00

    Went to the link and found my phone and changed the settings.  I'm hoping this works, as I missed some very important family business this weekend.  My phone has been receiving the messages in the stream only sporadically.  Some come through, some don't. (Note: its a multiple person send/receive through MMS.)

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  4. Anonymous
    2016-02-08T20:40:01+00:00

    Just setup my 640XL talking to Consumer Cellular. The settings listed worked perfectly.

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