Consumer Cellular APN MMS settings not working after WP 8.1 Update

Anonymous
2014-08-21T21:32:18+00:00

My folks' two Lumia 520s on Consumer Cellular (an AT&T MNVO) took the 8.1 upgrade without issue a couple weeks back, however they now can't receive MMS messages (a photo attached to a text message for example) anymore, the settings we used successfully previously were:

Navigate to: Settings / cellular + SIM (add Internet APN and MMS APN if not present)

Edit Internet APN:  

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

Has anyone successfully gotten this to work post WP 8.1 upgrade?  Currently it indicates that there is media attached to the message but will not download it when clicked.  Thanks -

Windows for home | Other | Devices and drivers

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Anonymous
2015-01-03T13:15:28+00:00

I upgraded my folks' 520s to 635s this Christmas still on Consumer Cellular and had to enable their APN settings, was able to just use the same SIM card.

The 635s come with 8.1.  These settings worked, note that to get MMS images and videos to come through I had to choose IP type as IPv4 *only*:

Edit Internet APN:

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

IP Type= IPV4

Good luck.

Thank you thank you for posting this!!!  My husband and I just bought a pair of 635's and instantly fell in love with the format and capabilities of the phone.  We went through the 2 hour long phone call to consumer cellular with absolutely no luck (the operator ended the call with "well you must just have a phone that can't send pictures on our network").  I am so glad that I read through the message boards and found this.

The above settings work people!!!  The line that was throwing a wrench in it for me was the IP Type.  After 8.1 the default setting is IPV4V6.  After changing this to IPV4 I was able to successfully send and receive picture messages.  Thank you johnhardyiv, thank you!  I will be calling consumer cellular to inform them of the fix so they can update their "troubleshooting" software and hopefully pass this information on to others who are having this issue.

You are a life saver!

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  1. Anonymous
    2015-01-04T07:12:58+00:00

    I would have someone send an MMS message when you have a stronger signal and see if that impacts it; to confirm it's at least working out and about.

    Also I think you have to actively toggle that feature on in your Consumer Cellular plan, make sure they have it on.

    Do you receive a message that you've got media content in the message and then when you click it it never gets it? Or do you even get the message?

    Some T-Mobile people were saying they had a damaged sim that prevented this on a 521.  Perhaps search for 'MMS signal lumia' or similar.

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  2. Anonymous
    2015-01-04T04:16:29+00:00

    I am on the Lumia 635 windows 8.1 ( Just got it and installed the micro sim )  Everything works fine except the MMS or image texting. I have poor data coverage at home at all times, use WIFI  most of the time, right now I have 1 bar.

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  3. Anonymous
    2015-01-04T03:50:35+00:00

    I don't have their phones in front of me any more, I don't recall having to enter anything for the SIM name at all.  Are you actually on Consumer Cellular's network, do you have bars at this point?  I experienced some issues w/ signal strength having to be above a certain floor to get MMS messages the first time I tried this on their 520s.

    Are you using Lumia 635s?

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  4. Anonymous
    2015-01-04T02:09:18+00:00

    HI, Any other settings I should know about? I have my phone set as you mentioned above and still can't send /receive picture texts. I am sure that I have probably missed something here or perhaps "unchecked" or "messed up" the settings today. Suggestions? 

    Thanks, Melissa

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