Consumer Cellular APN MMS settings not working after WP 8.1 Update

Anonymous
2014-08-21T21:32:18+00:00

My folks' two Lumia 520s on Consumer Cellular (an AT&T MNVO) took the 8.1 upgrade without issue a couple weeks back, however they now can't receive MMS messages (a photo attached to a text message for example) anymore, the settings we used successfully previously were:

Navigate to: Settings / cellular + SIM (add Internet APN and MMS APN if not present)

Edit Internet APN:  

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

Has anyone successfully gotten this to work post WP 8.1 upgrade?  Currently it indicates that there is media attached to the message but will not download it when clicked.  Thanks -

Windows for home | Other | Devices and drivers

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Anonymous
2015-01-03T13:15:28+00:00

I upgraded my folks' 520s to 635s this Christmas still on Consumer Cellular and had to enable their APN settings, was able to just use the same SIM card.

The 635s come with 8.1.  These settings worked, note that to get MMS images and videos to come through I had to choose IP type as IPv4 *only*:

Edit Internet APN:

APN= att.mvno

Edit MMS APN:

APN= att.mvno

WAP gateway= proxy.mvno.ccmobileweb.com

WAP port= 80

MMSC= http://mmsc.cingular.com

MMSC port= 80

Maximum MMS size= 10485

IP Type= IPV4

Good luck.

Thank you thank you for posting this!!!  My husband and I just bought a pair of 635's and instantly fell in love with the format and capabilities of the phone.  We went through the 2 hour long phone call to consumer cellular with absolutely no luck (the operator ended the call with "well you must just have a phone that can't send pictures on our network").  I am so glad that I read through the message boards and found this.

The above settings work people!!!  The line that was throwing a wrench in it for me was the IP Type.  After 8.1 the default setting is IPV4V6.  After changing this to IPV4 I was able to successfully send and receive picture messages.  Thank you johnhardyiv, thank you!  I will be calling consumer cellular to inform them of the fix so they can update their "troubleshooting" software and hopefully pass this information on to others who are having this issue.

You are a life saver!

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  1. Anonymous
    2015-07-07T11:41:05+00:00

    From my experiences with trying to get my Lumia 635 to get cell internet on Consumer Cellular, I found that by having different Internet APN addresses gave me the 4G or LTE logo next to the cell bars.( I even got a E next to the bars) I tried all kind of combination.

    Finally last night I got the Internet on my cell to work with the LTE logo at the top.

    here it is;

    Internet APN

    APN = Ccdata    (make sure to enter capital C then lower case cdata) this did the LTE trick

    WAP =66.209.11.32 (this entry finally did the internet trick for my 635) it was blank before

    Port = 80

    I still can't get MMS to work, but at least I'm getting cell internet outside the house not just Wifi internet.

    I'll be working on that later.

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  2. Anonymous
    2015-06-15T01:54:38+00:00

    Just to add my 2 cents===I have an 820 that now works with the 8.1 OS --it receives pix in text OK - when i received this phone it did not-- called Consumes Cellular --and got a super OK Service rep --It seems that there are 2 different settings for Windows Phone OS 8.1 to receive pix in text---one  set of APN settings for 3G Phone and one set for 4G Phones...--first find out if your phone is receiving calls 3G or 4G. then ask service rep for the specific settings for that type (3G or 4G). Hope this helps --it did for me

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  3. Anonymous
    2015-06-15T00:13:28+00:00

    I might as well add to the chorus here. I purchased 635's for my wife and myself and we have the same problem. Long conversations with Consumer Cellular (twice) and sending/receiving mmsc does not work. There was one speculation offered by someone in the background in the service team. That was the possibility that the medium transmission (in and out) was trying to use the internet APN and not the mmsc APN. That points to an O/S related issue. I purchased these phones in May and as of today still no joy. I've instructed our grandchildren who's parents can afford iPhones that they must either email me their photos or don't send them at all - I'll see you on the next visit. :( Am I wrong or is there a real problem here that is bound up in Microsoft/AT&T/Consumer Cellular gamesmanship over who gets to have all the money in the cell business? I'm at CC only because I can no longer afford my former AT&T coverage for my modest usages. Anyone at M/A/C listening?

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  4. Anonymous
    2015-05-04T19:19:51+00:00

    Need help --I used a Nokia 900 and Nokia 822 --both unlocked -- none of the above worked --and made sure no typo's --other than a 635 --has anyone had luck with a Nokia 820 to do pic text messages --thanks for your help

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