Bluetooth Headset pairing Windows 8.1

Anonymous
2013-10-22T14:01:15+00:00

My Bluetooth adaptor in Windows 8.1 will not pair with my Bluetooth headset or phone. It returns a "No devices found" message. The 8.1 compatible driver has been downloaded and installed and returns the message " Your Bluetooth software is up to date"

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-10-23T08:13:21+00:00

Hi Ken,

I would suggest to make sure if you have turned on Bluetooth on other devices.

Method 1:

I would also suggest you to run the Hardware and devices troubleshooter to troubleshoot the device:

a. Press Windows key to launch the Start screen.

b. Type “Troubleshooting” without quotes and click on Troubleshooting.

c. In the new window, click View all on the left pane.

d. In the list of options, click on Hardware and devices.

e. Click Next and follow the on-screen instructions.

Method 2:

I would also suggest you to start the Bluetooth service and set it to Automatic:

a.     Go to the Start screen.

b.    Type “Services.msc” without quotes and press Enter.

c.     Right click on Bluetooth support service and click on Properties.

d.    Set the Startup type as Automatic and then click Start under Service status.

e.    Click on OK.

Let us know the results. If you need any further help, we’re glad to assist.

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  1. Anonymous
    2015-08-16T03:10:37+00:00

    I did method 2 and I received Error code 1079. Account specified for this service is different from the account specified from other services running in the same process

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  2. Anonymous
    2015-08-16T03:13:05+00:00

    agreed.

    I'd originally marked as helpful, because i could perform "method 2". Then, i got the error message. Back to square one.

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  3. Anonymous
    2015-08-24T16:58:06+00:00

    All my Bluetooth problems and other windows issue were solved with the free upgrade to windows 10

    good riddance to win 8.0 and 8.1 they were a waste of space. further more shame on Microsoft for trying to con everyone that it was simple a steup issue.

    R Tinson

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  4. Anonymous
    2015-10-15T16:43:39+00:00

    Can you suggest any for Dell Inspiron 15 7548?

    I have tried everything and yet cannot connect my Sound Blaster Jam Bluetooth headset to the laptop.

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