Bluetooth Headset pairing Windows 8.1

Anonymous
2013-10-22T14:01:15+00:00

My Bluetooth adaptor in Windows 8.1 will not pair with my Bluetooth headset or phone. It returns a "No devices found" message. The 8.1 compatible driver has been downloaded and installed and returns the message " Your Bluetooth software is up to date"

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-10-23T08:13:21+00:00

Hi Ken,

I would suggest to make sure if you have turned on Bluetooth on other devices.

Method 1:

I would also suggest you to run the Hardware and devices troubleshooter to troubleshoot the device:

a. Press Windows key to launch the Start screen.

b. Type “Troubleshooting” without quotes and click on Troubleshooting.

c. In the new window, click View all on the left pane.

d. In the list of options, click on Hardware and devices.

e. Click Next and follow the on-screen instructions.

Method 2:

I would also suggest you to start the Bluetooth service and set it to Automatic:

a.     Go to the Start screen.

b.    Type “Services.msc” without quotes and press Enter.

c.     Right click on Bluetooth support service and click on Properties.

d.    Set the Startup type as Automatic and then click Start under Service status.

e.    Click on OK.

Let us know the results. If you need any further help, we’re glad to assist.

Was this answer helpful?

40+ people found this answer helpful.
0 comments

42 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-08-17T09:00:46+00:00

    you are the best it fixed it for me been trying all day to make it work but then i saw your post and said lemme give it a try and booyah it worked thanks a lot man

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-09-11T07:30:11+00:00

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-10-04T16:20:40+00:00

    Exactly what I wanted. Thank you DimitryNemirovsky.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-10-04T23:10:54+00:00

    I have a Sony VPCEB4X1E. Lost the Bluetooth functionality like all you guys. Installed an updated from here and it worked like a charm: http://www.broadcom.com/support/bluetooth/update.php

    Was this answer helpful?

    0 comments