Bluetooth Headset pairing Windows 8.1

Anonymous
2013-10-22T14:01:15+00:00

My Bluetooth adaptor in Windows 8.1 will not pair with my Bluetooth headset or phone. It returns a "No devices found" message. The 8.1 compatible driver has been downloaded and installed and returns the message " Your Bluetooth software is up to date"

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-10-23T08:13:21+00:00

Hi Ken,

I would suggest to make sure if you have turned on Bluetooth on other devices.

Method 1:

I would also suggest you to run the Hardware and devices troubleshooter to troubleshoot the device:

a. Press Windows key to launch the Start screen.

b. Type “Troubleshooting” without quotes and click on Troubleshooting.

c. In the new window, click View all on the left pane.

d. In the list of options, click on Hardware and devices.

e. Click Next and follow the on-screen instructions.

Method 2:

I would also suggest you to start the Bluetooth service and set it to Automatic:

a.     Go to the Start screen.

b.    Type “Services.msc” without quotes and press Enter.

c.     Right click on Bluetooth support service and click on Properties.

d.    Set the Startup type as Automatic and then click Start under Service status.

e.    Click on OK.

Let us know the results. If you need any further help, we’re glad to assist.

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  1. Anonymous
    2014-12-02T14:49:00+00:00

    Hi

    I too faced similar Bluetooth problem when I tried to connect my Jabra Bluetooth headset.

    I tried all above mentioned methods but still problem as it is.

    I'm using Acer Iconia W701 Windows 8.1 OS tablet.

    Could you please provide me the link ( authentic ) from where I can upgrade or update my Bluetooth driver. My Bluetooth driver manufacturer I checked on Bluetooth Audio device  is Qualcomm Athero.

    Please advise me.

    Thanks

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  2. Anonymous
    2014-11-16T17:19:35+00:00

    I used method one and it identified the blue tooth setting was disabled.  Problem solved. 

    Thank you

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  3. Anonymous
    2014-10-04T23:10:54+00:00

    I have a Sony VPCEB4X1E. Lost the Bluetooth functionality like all you guys. Installed an updated from here and it worked like a charm: http://www.broadcom.com/support/bluetooth/update.php

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  4. Anonymous
    2014-10-04T16:20:40+00:00

    Exactly what I wanted. Thank you DimitryNemirovsky.

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