Bluetooth Headset pairing Windows 8.1

Anonymous
2013-10-22T14:01:15+00:00

My Bluetooth adaptor in Windows 8.1 will not pair with my Bluetooth headset or phone. It returns a "No devices found" message. The 8.1 compatible driver has been downloaded and installed and returns the message " Your Bluetooth software is up to date"

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-10-23T08:13:21+00:00

Hi Ken,

I would suggest to make sure if you have turned on Bluetooth on other devices.

Method 1:

I would also suggest you to run the Hardware and devices troubleshooter to troubleshoot the device:

a. Press Windows key to launch the Start screen.

b. Type “Troubleshooting” without quotes and click on Troubleshooting.

c. In the new window, click View all on the left pane.

d. In the list of options, click on Hardware and devices.

e. Click Next and follow the on-screen instructions.

Method 2:

I would also suggest you to start the Bluetooth service and set it to Automatic:

a.     Go to the Start screen.

b.    Type “Services.msc” without quotes and press Enter.

c.     Right click on Bluetooth support service and click on Properties.

d.    Set the Startup type as Automatic and then click Start under Service status.

e.    Click on OK.

Let us know the results. If you need any further help, we’re glad to assist.

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  1. Anonymous
    2016-06-23T10:22:27+00:00

    I am using skylet bluetooth headphone and feel well. You can visit this link: dhgate.com/store/product/for-ip-6-bluetooth-stereo-headset-wireless/206869869.html

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  2. Anonymous
    2016-05-17T11:58:33+00:00

    Hi everyone, 

    If you have a Win 8.1 Machine with built-in Bluetooth from Qualcomm Atheros Communications, the Bluetooth may no longer work after you've upgraded to 8.1; this happened to me.

    If you go to Device Manager, there is a Bluetooth section and in it there is a thing called "Bluetooth USB Module."  Actually, the Qualcomm Atheros Communications Bluetooth is built into the Wifi Adaptor, but that does not really matter.

    Acer (but probably other manufacturers as well) have not updated the drivers for this device to Win 8.1 yet on their sites.  The Atheros website is also useless.

    I found the Win 8.1 Driver (64 bit) here:  http://drivers.softpedia.com/progDownload/Acer-Aspire-V5-573P-Atheros-Bluetooth-Driver-801305-for-Windows-81-64-bit-Download-306204.html

    I have an Acer Aspire Desktop, so I can verify that it works for Acer.  Might also work for other PC Manufacturers, but not sure.

    It's a big download (over 300 mb), but it fixed the issue for me:

    Download the zip file; extract all

    Open "Install CD" folder

    Find "setup" and run it

    Restart machine after it's done

    Good luck!

      Hi Dimitri

         My bluetooth device (headset) on  Samsung Windows 8.1 works very well after downloading at your link.

              Thanks very much for your helpfull advice !

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  3. Anonymous
    2015-10-15T16:43:39+00:00

    Can you suggest any for Dell Inspiron 15 7548?

    I have tried everything and yet cannot connect my Sound Blaster Jam Bluetooth headset to the laptop.

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  4. Anonymous
    2015-08-24T16:58:06+00:00

    All my Bluetooth problems and other windows issue were solved with the free upgrade to windows 10

    good riddance to win 8.0 and 8.1 they were a waste of space. further more shame on Microsoft for trying to con everyone that it was simple a steup issue.

    R Tinson

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