Ali,
Firstly; I am not an engineer but I have had the same frustrations and I have done some pretty stupid things trying to solve this. Here is my advice:
Simply updating the driver via windows driver update feature will NOT work! Uninstalling windows updates or the actual ChangeIcon MFC app itself will make things even more difficult. Make sure you have the updates installed and that you actually have the Genesys Logic card reader in your computer. Then download the driver from the link provided, and install that particular file. This should work providing you do exactly as instructed. Hope this helps as I have NO more advice apart from visiting the computer vendor.