I installed the driver on my Asus G750JW running Windows 7 Enterprise. when I removed the Gensys card reader, the problem stopped. Other posts also referred to a card reader driver as being the problem.
Regards,
Paul
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Since the last set up updateson 16/09/2014 for "Update for WIndows 8.1 for x64-based Systems (KB2976719), (KB2989647) and (KB2984006)", I have been getting an error everytime I start up my computer stating that "changeicon MFC application has stopped working". It states the issue as an "app crash" and that the relevant program is "UMonit64.exe".
I traced to program to its directory and ran all my virus/malware/etc scans on it and they all said it was fine. I then attempted to run the program and it came up with the same error that pops up on startup and a second error message saying it wasn't able to run because "ustor.dll" was missing.
I did a system restore to before I did the windows update and sure enough everything worked fine. I then ran the windows update again after restarting to complete the update the "changeicon MFC application has stopped working" error message started popping up again.
So my questions are:
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I installed the driver on my Asus G750JW running Windows 7 Enterprise. when I removed the Gensys card reader, the problem stopped. Other posts also referred to a card reader driver as being the problem.
Regards,
Paul
Just try CCleaner, tab Tools, StartUp and delete the UMonit64.exe. It worked on my computer.
Hi Guys,
I have the same issue in windows 8.1 but i can't find any of the suggested KB files above installed on my PC, could it be that there's other update files that needs to be uninstalled?
Thanks,
This worked for me. Copied ustor.dll from C:\Drivers\Genesys USB Mass Storage Device\common to C/Windows/Syswow64
Thanks
i was having this exact same issue, my rig is an asus g750js running windows 8.1 and the problem went solved after uninstalling the genesys card reader driver