Acer Aspire v3-772g BSOD's (kmode_exception_not_handled, irql_not_less_or_equal)

Anonymous
2014-03-01T12:40:06+00:00

Hello.

I have bought my Acer Aspire v3-772g about 3 weeks ago and I have problems with BSOD's since then. I have installed and updated every possible driver that I have found, but nothing helped. So 2 days ago I have decided to restore machine to factory settings. After it I have immediatelly installed all of the updates for Windows 8, uninstalled graphic drivers and updated to Windows 8.1. After update, I have installed Adobe Photoshop and Microsoft Office and went to sleep. When I woke up, the machine was restarted by the damn BSOD again, saying IRQL_NOT_LESS_OR_EQUAL (Minidump: http://1drv.ms/1jHYNqd )

Okay, so I have decided to download all the updates for hardware and install them. Then it took almost 36 hours to produce another BSOD, this time addressed KMODE_EXCEPTION_NOT_HANDLED (minidump: http://1drv.ms/1jHYLij ).

Before factory reset I had many more similar BSODs but I haven't saved any of the minidump files. It's just driving me crazy. What to do?!?

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2014-04-01T22:39:46+00:00

My pleasure, sorry to hear that this wasn't a simple software issue and you did in fact receive a faulty system.

If and when you are comfortable and feel your issue has been solved, I'd recommend marking any posts of mine that answered your question as answered so this thread no longer shows up as requiring an answer.

Regards,

Patrick

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  1. Anonymous
    2014-04-10T10:36:52+00:00

    Got back my laptop after 8 days.

    They replaced the motherboard. We'll see if it was the problem. :)

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  2. Anonymous
    2014-04-12T00:46:48+00:00

    i recommend changing the solution on your blog :))

    http://bsodanalysis.blogspot.com/2014/03/solved-kmodeexceptionnothandled.html

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  3. Anonymous
    2014-04-12T01:47:17+00:00

    Thanks for the heads up, updated!

    Regards,

    Patrick

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