Mouse pointer disappear while browsing internet on Google Chrome browser

Anonymous
2014-06-06T21:47:38+00:00

Original Title: Pointer disappears

Hello,

Recently, I've found that my pointer disappears whenever I'm on my default internet browsing site (Google Chrome). I can see it when using Internet Explore though. I have a HP Pavilion x2. I can still use even when I can't see it, which can be useful, but hard to use. I can see it everywhere else. I've tried using the troubleshoot, but it never finds anything wrong.

***Post moved by moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-09-17T06:50:41+00:00

Manually close all of the open Google Chrome processes in your Task Manager. Restart Chrome. That's all I did and the mouse started working properly. Good luck!

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Anonymous
2014-06-07T11:06:05+00:00

Hi,

There could be some issues with the Google Chrome browser settings.

I would suggest you to un-install and re-install Google Chrome browser and check.

To un-install Google Chrome, you may refer to the following link:

Uninstall, change or repair a program

**http://windows.microsoft.com/en-ca/windows-8/uninstall-change-program**

To re-install Google Chrome, refer to the following link:

**www.google.com/homepage/windows8/win8p1.html**

If the issue persist, I would suggest you to post your query on Google Chrome forum support for further assistance.

https://productforums.google.com/forum/#!forum/chrome

You may refer the following link and check if it helps: https://productforums.google.com/forum/#!topic/chrome/Cd02iDR71GU

https://productforums.google.com/forum/#!topic/chrome/bIqEEi23Z7w

Please update us on the status of the issue to assist you further.

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Anonymous
2017-01-31T05:24:47+00:00

Goto Chrome Settings

> Disable "Use hardware acceleration.."-check box.

issue will be resolved after restarting the chrome (all instances including the one in agent running in background from tasks)

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  1. Anonymous
    2015-08-27T13:59:55+00:00

    Manually close all of the open Google Chrome processes in your Task Manager. Restart Chrome. That's all I did and the mouse started working properly. Good luck!

    You should be trying this suggestion first.

    When I initially saw this suggestion, I went into the task manager and there were no iterations of Chrome in my "Apps" list (I'm running Win8.1) so didn't think that this was the answer. I followed several easy ideas (like turning off certain mouse settings) and had zero luck with any of them so revisited this one. It seems silly that I have to uninstall and reinstall Chrome just to fix this. And from what I found, you don't have to do any of the foolishness of messing with reinstalls and reconfiguring of your mouse. 

    Here's the main thing to do: If you can't find Google Chrome in the "Apps" section, look in the "Background Processes" section of the task manager. I found 3 occurrences of it there and as soon as I killed those three, everything worked fine. I've had issues with other programs (not mouse cursor related) and looking in the "Background" section and killing those iterations worked every time too. I don't know why or how programs get filed in the "Background Processes" like they do, but be sure to look there as well.

    Nick

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  2. Anonymous
    2015-09-09T15:27:41+00:00

    Open a new tab in chrome and type:      chrome://restart

    This will close your tabs and reopen them in seconds. It should work now.

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