Mouse pointer disappear while browsing internet on Google Chrome browser

Anonymous

Original Title: Pointer disappears

Hello,

Recently, I've found that my pointer disappears whenever I'm on my default internet browsing site (Google Chrome). I can see it when using Internet Explore though. I have a HP Pavilion x2. I can still use even when I can't see it, which can be useful, but hard to use. I can see it everywhere else. I've tried using the troubleshoot, but it never finds anything wrong.

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Answer accepted by question author

Anonymous

Manually close all of the open Google Chrome processes in your Task Manager. Restart Chrome. That's all I did and the mouse started working properly. Good luck!

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Answer accepted by question author

Anonymous

Hi,

There could be some issues with the Google Chrome browser settings.

I would suggest you to un-install and re-install Google Chrome browser and check.

To un-install Google Chrome, you may refer to the following link:

Uninstall, change or repair a program

**http://windows.microsoft.com/en-ca/windows-8/uninstall-change-program**

To re-install Google Chrome, refer to the following link:

**www.google.com/homepage/windows8/win8p1.html**

If the issue persist, I would suggest you to post your query on Google Chrome forum support for further assistance.

https://productforums.google.com/forum/#!forum/chrome

You may refer the following link and check if it helps: https://productforums.google.com/forum/#!topic/chrome/Cd02iDR71GU

https://productforums.google.com/forum/#!topic/chrome/bIqEEi23Z7w

Please update us on the status of the issue to assist you further.

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Answer accepted by question author

Anonymous

Goto Chrome Settings

> Disable "Use hardware acceleration.."-check box.

issue will be resolved after restarting the chrome (all instances including the one in agent running in background from tasks)

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128 additional answers

Anonymous

2015-04-16T23:35:57+00:00

I had the same problem, but I recently found a solution, which is to refresh Chrome. Instead of deleting your tabs, you can get a refresh button on your toolbar by clicking on the link below:

https://chrome.google.com/webstore/detail/restart-my-chrome/poifblphedfakpplnemomhgkhhpkpkla?hl=en-US

And then the press "add to Chrome" button.
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Anonymous

2015-03-26T10:51:24+00:00
Hello Evy,

Thank you for the Update on related issue.

Please try uninstalling Google Chrome from Programs and Features and try to install again.
1. Press Windows + R, type control panel and then click on ok.
2. Double click on Programs and Features.
3. Uninstall Google Chrome and then reinstall it again from Google Chrome Support Page
Ensure that all the Windows Updates are installed on your computer as the issue may be occurring due to some missing security updates.

Please follow the steps to install available Windows Updates.
1. Press Windows + R, type control panel and then click on ok.
2. Change the view by (from windows explorer) to large icons or small icons.
3. Click the Startbutton, type Windows Update in the Search box, then click Windows Update in the results pane.
4. Click Check for Updates. After the scan is complete, click Review optional updates.
5. Click the check box next to the updates, then click Install updates.
6. If prompted, review the license agreement, then click I Accept.
7. Follow the onscreen instructions to download and install the updates. If prompted, reboot your computer.
Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.
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