Mouse pointer disappear while browsing internet on Google Chrome browser

Anonymous
2014-06-06T21:47:38+00:00

Original Title: Pointer disappears

Hello,

Recently, I've found that my pointer disappears whenever I'm on my default internet browsing site (Google Chrome). I can see it when using Internet Explore though. I have a HP Pavilion x2. I can still use even when I can't see it, which can be useful, but hard to use. I can see it everywhere else. I've tried using the troubleshoot, but it never finds anything wrong.

***Post moved by moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-09-17T06:50:41+00:00

Manually close all of the open Google Chrome processes in your Task Manager. Restart Chrome. That's all I did and the mouse started working properly. Good luck!

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Anonymous
2014-06-07T11:06:05+00:00

Hi,

There could be some issues with the Google Chrome browser settings.

I would suggest you to un-install and re-install Google Chrome browser and check.

To un-install Google Chrome, you may refer to the following link:

Uninstall, change or repair a program

**http://windows.microsoft.com/en-ca/windows-8/uninstall-change-program**

To re-install Google Chrome, refer to the following link:

**www.google.com/homepage/windows8/win8p1.html**

If the issue persist, I would suggest you to post your query on Google Chrome forum support for further assistance.

https://productforums.google.com/forum/#!forum/chrome

You may refer the following link and check if it helps: https://productforums.google.com/forum/#!topic/chrome/Cd02iDR71GU

https://productforums.google.com/forum/#!topic/chrome/bIqEEi23Z7w

Please update us on the status of the issue to assist you further.

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Anonymous
2017-01-31T05:24:47+00:00

Goto Chrome Settings

> Disable "Use hardware acceleration.."-check box.

issue will be resolved after restarting the chrome (all instances including the one in agent running in background from tasks)

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  1. Anonymous
    2015-07-17T17:20:43+00:00

    this does not fix the issue with chrome...

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  2. Anonymous
    2015-07-08T19:03:45+00:00

    I already tried this but it didn't work, the only way I have found is restarting Chrome or restarting laptop, I also have uninstalled and reinstalled Chrome and the problem comes back, but some times It is not convenient to close chrome specially while working with many tabs open, I think is some incompatibility between Chrome and Windows 8.1

    some way to fix this nightmare?

    UPDATE:

    I think In found the way to restart chrome without loosing your open tabs:

    Just type chrome://restart into the address bar and press Enter. However, do not do this if you have Chrome set up to restore a previous session upon restart, otherwise you may find the browser attempts to reload a tab containing ‘chrome://restart’, putting you in an infinite loop of restarting.

    If this happens, try editing the Chrome shortcut and adding --disable-restore-session-state to the target entry. Also see: Top 10 Google Chrome tips and tricks. (taken from PC advisor)

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