[W8.1 Update 1] "Windows Store failed to sync machine licenses. Result code 0x80070490"

Anonymous
2014-04-08T18:57:02+00:00

After a clean install of windows 8.1.1 using the ISO from Technet I started getting the following error message in my event log the first time I start my machine in the morning:

Event 512 Store-Licensing  "Windows Store failed to sync machine licenses. Result code 0x80070490"

I use a Microsoft account and I have synced by Modern apps many times manually. Running the scheduled task manually will also produce the same error. I disabled the Scheduled Task that runs the sync and I'll see if it shows up tomorrow. Btw, the Store seems to be working fine.

I  read somewhere that the MS Store will be changed for 8.1.1 so I wonder if the 'new' store will stop these messages.

The Scheduled Task that kicks this off appears to be Microsoft/Windows/WS and is called WSRefreshBannedAppsListTask.

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Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-05-22T05:26:32+00:00

    At least I'm un-aware of such fix, the problem clearly still relies deep in 8.1 (and it's updates) somewhere.

    Interesting is, that in my case, I am able to temporarily fix it by running Windows update troubleshooter (stops and restarts BITS and Cryptographic services), BUT after rebooting Windows the problem (Windows Store failed to sync machine licenses. Result code 0x80070490) always re-appears.

    I have been contacted privately (by Forum MSFT techies) on this case, but haven't heard anything back from them yet.

    Waiting this to be solved.

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  2. Anonymous
    2014-05-22T11:40:21+00:00

    Well please post back here if you figure it out. I am honestly out of ideas at this point.

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  3. Anonymous
    2014-05-28T06:17:07+00:00

    So MSFT,

    In WIndows Store,

    1. I have no other issues than the one in my Event viewer (-> leads to a situation that no updates detected from Store).
    2. Yes I am able to manually check and install updates from the store.

    So there is only a TEMPORARILY fix: running Windows update troubleshooter fixes the problem (it stops and restarts BITS and Cryptographic services) and after a while I get a notification to the Windows Store Tile that there are new updates (if any). BUT after rebooting Windows the problem (Windows Store failed to sync machine licenses. Result code 0x80070490) always re-appears in the Event logs.

    No glue...

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  4. Anonymous
    2014-05-28T10:12:55+00:00

    I confirm that problem is still there for me as well.

    Furthermore, looking at the following registry value:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store\SyncMachineLicenses\LastSyncTime, it seems that last successful machine license sync was on February 24, 2014.

    I wonder what effect this might have on paid apps from Windows Store (hopefully none).

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  5. Anonymous
    2014-05-28T10:46:05+00:00

    Hmmm... here too, last sync-time success was 2014-03-22...

    I have manually synced licences from the Store settings UI about a couple days ago, yet the error described appears on daily basis.

    There are also from today Success logs "Windows Store has successfully evaluated package Microsoft.ZuneMusic_2.2.902.0_x64__8wekyb3d8bbwe - the package appears correct and licensed.

    Result code: 0x0" and many other similar...

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