[W8.1 Update 1] "Windows Store failed to sync machine licenses. Result code 0x80070490"

Anonymous
2014-04-08T18:57:02+00:00

After a clean install of windows 8.1.1 using the ISO from Technet I started getting the following error message in my event log the first time I start my machine in the morning:

Event 512 Store-Licensing  "Windows Store failed to sync machine licenses. Result code 0x80070490"

I use a Microsoft account and I have synced by Modern apps many times manually. Running the scheduled task manually will also produce the same error. I disabled the Scheduled Task that runs the sync and I'll see if it shows up tomorrow. Btw, the Store seems to be working fine.

I  read somewhere that the MS Store will be changed for 8.1.1 so I wonder if the 'new' store will stop these messages.

The Scheduled Task that kicks this off appears to be Microsoft/Windows/WS and is called WSRefreshBannedAppsListTask.

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Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-11-21T10:05:51+00:00

    Here in the UK, I was receiving one "Windows Store failed to sync machine licenses. Result code 0x80070490" error every day but have not had any errors since November 19 when two updates were installed:

    Security Update for Windows 8.1 for x64-based Systems (KB3011780)

    and

    Update for Windows 8.1 for x64-based Systems (KB3000850)

    The latter was an optional update which I selected to install.

    Could it be that one of these has solved the problem?

    Not here. I live in Germany and the error is still being logged once a day after those updates.

    I'm back to the workaround (executing the task as SYSTEM instead of USER). I have no apps installed and use a local user account so its alright for me.

    Kind regards

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  2. Anonymous
    2014-11-21T10:09:32+00:00

    Hi Cunnith,

    Thanks for the reply. After U I posted, I ran this tool http://support2.microsoft.com/kb/971058/en-us, and also installed the two updates above. So far, so good, but I've thought that before. We'll see!

    The tool actually said it had sorted something, so maybe it did (though lots of other tools said they did, but didn't!)

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  3. Anonymous
    2014-11-26T19:54:30+00:00

    Still no Event Viewer error for me as well...

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  4. Anonymous
    2014-11-27T17:31:20+00:00

    That tool fixed 3 things for me as well, in USA on 22nd, but error came back with today's waking.

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  5. Anonymous
    2014-12-03T18:55:37+00:00

    I think I found the source of the problem:

    In Control Panel> Date and Time> Internet Time > Change Settings ;

    Windows is configured to Sync with "Time.Windows.com" and seems that is not working. When I press the button "Update now" there comes a Time-Out error.

    So that might be the problem of the Sync.

    I tested the other available Servers and I choose one that is working without problem

    The Event ID 512 error is gone for now.

    Regards

    Adalwar

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