[W8.1 Update 1] "Windows Store failed to sync machine licenses. Result code 0x80070490"

Anonymous
2014-04-08T18:57:02+00:00

After a clean install of windows 8.1.1 using the ISO from Technet I started getting the following error message in my event log the first time I start my machine in the morning:

Event 512 Store-Licensing  "Windows Store failed to sync machine licenses. Result code 0x80070490"

I use a Microsoft account and I have synced by Modern apps many times manually. Running the scheduled task manually will also produce the same error. I disabled the Scheduled Task that runs the sync and I'll see if it shows up tomorrow. Btw, the Store seems to be working fine.

I  read somewhere that the MS Store will be changed for 8.1.1 so I wonder if the 'new' store will stop these messages.

The Scheduled Task that kicks this off appears to be Microsoft/Windows/WS and is called WSRefreshBannedAppsListTask.

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Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-04-16T08:46:30+00:00

    Hello Ramesh and thank you for your reply.

    The sfc /scannow command did return file hash mismatch (same files as mentioned in this thread). SFC could not repair it but running dism /online /cleanup-image /restorehealth did. Subsequent SFC runs no longer show any errors (the App Diagnostic still displays the same warning as in the screenshot from the previous post).

    The Display Adapter driver is already in the latest version according to NVIDIA website:

    Unfortunately, the error still appears in the Event Viewer:

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  2. Anonymous
    2014-04-16T23:43:38+00:00

    Well having the same problem. The command DISM.exe /Online /Cleanup-image /Restorehealth hangs in 20% and then comes with the Error: 0x800f081f

    This "Windows Store failed to sync machine licenses." error started 9th of this month.

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  3. Anonymous
    2014-04-17T05:44:04+00:00

    I notice just before I have this error another error in Store-Client-UI

    Wsreset makes no changes to that

    Provider 0 (DiscoveryService) - unable to store result in cache for 0-DiscoveryService-SLS.6.3.9600.0.17031.776.dat

    Error: unspecified error

    Function: WindowsStoreCache::DoQuery

    Source: enduser\winstore\ui\cache.cpp (2066)

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  4. Anonymous
    2014-04-17T13:47:25+00:00

    Well having the same problem. The command DISM.exe /Online /Cleanup-image /Restorehealth hangs in 20% and then comes with the Error: 0x800f081f

    Web search suggests that it may happen if you perform a Windows Update disk cleanup after applying Windows 8.1 Update (I did that myself and did not experience this problem, though).

    Somebody posted that running Windows Update Diagnostic Tool (http://support.microsoft.com/kb/971058) might help with this error (which supposedly means that DISM cannot obtain source files)

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  5. Anonymous
    2014-04-17T13:54:31+00:00

    I notice just before I have this error another error in Store-Client-UI

    Wsreset makes no changes to that

    Provider 0 (DiscoveryService) - unable to store result in cache for 0-DiscoveryService-SLS.6.3.9600.0.17031.776.dat

    Error: unspecified error

    Function: WindowsStoreCache::DoQuery

    Source: enduser\winstore\ui\cache.cpp (2066)

    I haven't got this error myself.

    I believe the file mentioned resides somewhere here:

    %userprofile%\AppData\Local\Microsoft\Windows Store\Cache

    From my experience, you can delete the contents of %userprofile%\AppData\Local\Microsoft\Windows Store\Cache and it should be recreated next time you start the Windows Store or the WSRefreshBannedAppsListTask task.

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