[W8.1 Update 1] "Windows Store failed to sync machine licenses. Result code 0x80070490"

Anonymous
2014-04-08T18:57:02+00:00

After a clean install of windows 8.1.1 using the ISO from Technet I started getting the following error message in my event log the first time I start my machine in the morning:

Event 512 Store-Licensing  "Windows Store failed to sync machine licenses. Result code 0x80070490"

I use a Microsoft account and I have synced by Modern apps many times manually. Running the scheduled task manually will also produce the same error. I disabled the Scheduled Task that runs the sync and I'll see if it shows up tomorrow. Btw, the Store seems to be working fine.

I  read somewhere that the MS Store will be changed for 8.1.1 so I wonder if the 'new' store will stop these messages.

The Scheduled Task that kicks this off appears to be Microsoft/Windows/WS and is called WSRefreshBannedAppsListTask.

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Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2014-08-21T06:52:56+00:00

    Yap, here too. So seems Microsoft did not get this yet fixed / deployed in the Aug updates...

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  2. Anonymous
    2014-08-20T19:05:04+00:00

    Unfortunately, I still get the Windows Store failed to sync machine licenses. Result code 0x80070490 error in Event Log so nothing had changed for me.

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  3. Anonymous
    2014-08-20T06:27:02+00:00

    No SyncLicenses error since 18th Aug, but I'll keep an eye on that.

    //timo

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  4. Anonymous
    2014-08-20T04:55:52+00:00

    I maybe speaking too soon but I haven't had that error lately.  But maybe I'm just lucky.

    I uninstalled the Calendar/Mail/people and it errored saying it couldn't delete the  folder AC and its contents... "C:\Users\mike\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\AC"

    So I helped it out... and later reinstalled the calendar/mail/people.

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  5. Anonymous
    2014-08-20T04:32:05+00:00

    Yes I have all August patches, no BOSD, and syncing licences look good in Store app. But my in game purchases disappear.

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