[W8.1 Update 1] "Windows Store failed to sync machine licenses. Result code 0x80070490"

Anonymous
2014-04-08T18:57:02+00:00

After a clean install of windows 8.1.1 using the ISO from Technet I started getting the following error message in my event log the first time I start my machine in the morning:

Event 512 Store-Licensing  "Windows Store failed to sync machine licenses. Result code 0x80070490"

I use a Microsoft account and I have synced by Modern apps many times manually. Running the scheduled task manually will also produce the same error. I disabled the Scheduled Task that runs the sync and I'll see if it shows up tomorrow. Btw, the Store seems to be working fine.

I  read somewhere that the MS Store will be changed for 8.1.1 so I wonder if the 'new' store will stop these messages.

The Scheduled Task that kicks this off appears to be Microsoft/Windows/WS and is called WSRefreshBannedAppsListTask.

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

128 answers

Sort by: Most helpful
  1. Anonymous
    2014-06-17T13:17:42+00:00

    I also performed Windows 8 refresh (I was on windows 8 preview), so as to be able to install 8.1.  I am having the same issue. T Suominen, you have been really dilligent in troubleshooting this and I would believe that the many of us having this issue are very appreciative.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-06-17T11:25:33+00:00

    Hi Ramesh.Kumar,

    Unfortunatelly as I performed a while ago a Windows 8 re-fresh (basically re-install to be able to upgrade from 8 -> 8.1) I won't do it again, sorry.

    So I hope you keep on working on this case and keep it open.

    //timo

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-06-17T09:16:13+00:00

    Hello T Suominen,

    Thank you for keeping us updated and I would appreciate your efforts to resolve the issue.

    As we have exhausted with all of the steps, so now I would suggest you to perform a Refresh on your computer and check the status.

    Disclaimer:

    Check this article and refer the warning section, you can copy the warning section as the disclaimer when you provide Refresh or Reset in Windows 8 or Windows 8.1

    http://windows.microsoft.com/en-in/windows-8/restore-refresh-reset-pc

    You can refer to the link provided below to perform Refresh on your computer.

    How to refresh, reset, or restore your PC

    http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc


    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

    Thank you.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-06-16T20:36:46+00:00

    Any update on this case?

    //t

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-06-11T08:04:31+00:00

    Update 1: June Windows 8.1 updates installed

    Update 2: After putting all the checkboxes "On" for Everyone -> still Error appeared today in Event Log

    "Debugging" done, now what @Ramesh.Kumar?

    I would still suggest this is a MSFT & Windows issue.

    // t

    Was this answer helpful?

    0 comments No comments